Hi,

Anybody have sending thier P4 to DJI service in Hong Kong?
any comment on therir service?
I send my p4 for repair to hongkong service HQ but i'm not receiving any update from them. My tracking currier showing the item already arrive and singed by someone. Im wondering if my P4 are safely arrive at correct location?

CAS-130695-R1X1N5 CRM:0370099case number.

Proof of delivery

Dji tracking progress inquiry

Hello shah_raul86, don't worry about that. It will take some time to update the status.

DJI-Paladin Posted at 2016-5-17 12:13
Hello shah_raul86, don't worry about that. It will take some time to update the status.

Hi,

Do they receive it. how long normally they take to repair the unit. do you have any experience on these?

shah_raul86 Posted at 2016-5-19 19:22
Hi,

Do they receive it. how long normally they take to repair the unit. do you have any experienc ...

I just confirmed with our related colleague, the unit has been received. It would be ran the repair process shortly. Normally, the repair process would take several working days.

DJI-Paladin Posted at 2016-5-20 05:53
I just confirmed with our related colleague, the unit has been received. It would be ran the repai ...

Hi Paladin,

Case no: CAS-130695-R1X1N5
status showing im pending payment for repair. but im not receive any email from dji support for any quote. can you please advice.

shah_raul86 Posted at 2016-5-28 18:21
Hi Paladin,

Case no: CAS-130695-R1X1N5

It is under the data analysis process. Please wait patiently. Thanks for your understanding.

DJI-Paladin Posted at 2016-5-29 05:21
It is under the data analysis process. Please wait patiently. Thanks for your understanding.

Hi,
I'm thinking to purchase inspire 1 v 2.0, thru website dji, there are discount for existing customer? and how about shipment and service after i completed payment. im worried the shipment also taking time since i have bad experience with dji after sales service. please advice

shah_raul86 Posted at 2016-5-30 17:10
Hi,
I'm thinking to purchase inspire 1 v 2.0, thru website dji, there are discount for existing cu ...

You can check it here :http://store.dji.com/product/inspire-1-v2 . For the shipping issue, you can get in touch with our online sales via onlinesales@dji.com for more information.

Hi,
Any update on the repair case no:CAS-130695-R1X1N5

shah_raul86 Posted at 2016-6-1 22:48
Hi,
Any update on the repair case no:CAS-130695-R1X1N5

I have sent an email to see what the data analysis was and requested a email be sent to you.

DJI-Ken Posted at 2016-6-2 18:38
I have sent an email to see what the data analysis was and requested a email be sent to you.

Hi,

Any update on the repair, payment already confirm on 3/6/2016

case no:CAS-130695-R1X1N5

shah_raul86 Posted at 2016-6-8 14:36
Hi,

Any update on the repair, payment already confirm on 3/6/2016

I am in the US and do not have any access to their system.
I have sent an email and they should be sending you a status.
I'm pretty sure it may already be repaired or getting ready to very shortly depending on their workload.And I deleted your post because you really shouldn't provide your personal information in an open online forum.