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Should I pay it or buy a new?
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4328 57 2016-5-19
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VORTEX.P3
lvl.2

Portugal
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Hi guys,

My drone crashed, I don't know why... But the major problem is...
The gimble is broken, and DJI and I have 7 days to decide if I will pay or not...
Do you think I should pay or buy another one? It's a Phantom 3 Standard...

Thanks.
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2016-5-19
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digdat0
Second Officer
Flight distance : 11896378 ft
United States
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Hmmm .. brand new (in US) P3S is $499 .. fixed and no warranty for $422 vs brand new with some warranty for $499. I'd spend the extra 70. But, If it was an advanced or Pro, i'd get it fixed.
2016-5-19
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DJI-Ken
DJI team
Flight distance : 1515312 ft
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I'm sorry for your crash, that is 100% up to you, me personally I would try and save money and purchase the Advanced. But if you are on a tight budget then pay for the repair.
2016-5-19
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Cessna172
Second Officer
United States
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Personally, I'd walk away...at a fast pace....and not look back.  Too close to full price of new unit as digdat poined out.  Chalk it up to learning experience.

Save that money add a bit to it and get an advanced....even if you have to be without for a few mionths.   Worth it.
2016-5-19
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Not A Speck Of
Second Officer
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United States
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Yeah, I'm sure that the repaired unit would be as good as new (I know because I've had two repaired by DJI), so you could save some money. But for $70, I personally would get the new unit. For one thing, you would have spare parts (motors, etc.) from the old unit.

But another bonus is that if the old battery is okay, then you would be +1 on batteries (a $115-$150 value) since you get a battery with the new bird.

You would also have two quick chargers so that you could charge two batteries at a time, or one battery + the remote. I have a second charger myself and use 2 at a time often.

Chris
2016-5-19
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VORTEX.P3
lvl.2

Portugal
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Not A Speck Of  Posted at 2016-5-20 06:09
Yeah, I'm sure that the repaired unit would be as good as new (I know because I've had two repaired  ...

Yeah, I allready had this is my head...
If the second bird need some parts, I have a battery, controller, props, chargers, motors, well, I have two birds, just one can't fly or without the camera...

I think I will buy a second one, and maybe who knows, make some experiences with the first
Thank you for your help, I will defenetly buy a second one
2016-5-19
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SajidShah
Second Officer
Flight distance : 627539 ft
Portugal
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Bro I Suggest You To Buy New One cause just Pay More 107 extra Euro and u have new bird
https://www.amazonite.pt/produtos-detalhes?ref=A210018
2016-5-19
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VORTEX.P3
lvl.2

Portugal
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SajidShah Posted at 2016-5-20 07:26
Bro I Suggest You To Buy New One cause just Pay More 107 extra Euro and u have new bird
https://www ...

I think you are portuguese, so i will speak portuguese...
Esse site é de confiança?
2016-5-19
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Barney Rubbel
Captain
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Do whatever you can to get up to the Advanced or Pro. Lightbridge is sooooo much better than wifi.

Barney
2016-5-19
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VORTEX.P3
lvl.2

Portugal
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Barney Rubbel Posted at 2016-5-20 07:44
Do whatever you can to get up to the Advanced or Pro. Lightbridge is sooooo much better than wifi.

...

Could you please tell me the diference between the 3 phantoms models please?
2016-5-19
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Barney Rubbel
Captain
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Here is a good page to look at all the differences: http://www.dji.com/products/compare-phantom
The main differences:
Standard - Uses Wifi for video stream - HD Camera (1080P)
Advanced - Uses Lightbridge for video stream - HD Camera (1080P)
Pro - Uses Lightbridge for video stream - UHD camera (4K)
P3 4K - Uses Wifi for video stream - UHD camera (4K)

Lightbridge is integrated into the remote and the bird, so you don't have to 'join a network'. It carries a 720P HD picture to your device, and will stay connected at much longer distances IMHO. I had a lot of trouble with Wifi on the P2V+ so will not go back to it.  Hope that helps!

Barney
2016-5-19
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VORTEX.P3
lvl.2

Portugal
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Barney Rubbel Posted at 2016-5-20 08:08
Here is a good page to look at all the differences: http://www.dji.com/products/compare-phantom
The  ...

The only problem is when i check this link I can't chose the models...
It just compare the Pro/Adv/P4
2016-5-19
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Barney Rubbel
Captain
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Click the "X" on the P4 and drop 3 of the versions into the little drag and drop boxes below the options.

Barney
2016-5-19
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VORTEX.P3
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Portugal
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Barney Rubbel Posted at 2016-5-20 08:25
Click the "X" on the P4 and drop 3 of the versions into the little drag and drop boxes below the opt ...

I give up... I really dont know how to do it... I tried everything and always the same products...
2016-5-19
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endotherm
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Australia
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digdat0 Posted at 2016-5-20 07:58
Hmmm .. brand new (in US) P3S is $499 .. fixed and no warranty for $422 vs brand new with some warra ...

You are comparing USD and EUR.  His 422 euro is about $470USD.
2016-5-19
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Phantomski
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Flight distance : 12555000 ft
United States
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If you not gonna get the repair free, I'd say buy new, or even spring up and buy advanced... Now, did you guys ever figure what the cause was? No chance to get a free repair? If there' s no way you can prove it was not your fault, just buy new. keep this for parts, or sell for parts. If there's a way you can show them it was not your fault, fight for it...
2016-5-19
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endotherm
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Australia
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VORTEX.P3 Posted at 2016-5-20 10:28
I give up... I really dont know how to do it... I tried everything and always the same products...

It can only compare 3 products.  Click on the X next to the P4 to turn it off, then click on the + next to the standard.  You will get the 3 models compared side by side.
2016-5-19
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SajidShah
Second Officer
Flight distance : 627539 ft
Portugal
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VORTEX.P3 Posted at 2016-5-20 07:40
I think you are portuguese, so i will speak portuguese...
Esse site é de confiança?

Yes bro i live in Portugal but cant speak good Portuguese
ON Dji web Worten /fnac all store sale much expensive but which link i give u its most cheapest price in whole Europe . free shipping and same warranty like every store . i bought many things from them and 100% Satisfied
2016-5-20
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J.N
lvl.3
Flight distance : 102333 ft
France
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VORTEX.P3 Posted at 2016-5-20 01:40
I think you are portuguese, so i will speak portuguese...
Esse site é de confiança?

Olá Vortex. è um prazer encontrar um patricio neste forum.Eu sou Portugués embora esteja a viver em França. Um abraço
2016-5-20
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J.N
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France
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VORTEX.P3 Posted at 2016-5-20 02:28
I give up... I really dont know how to do it... I tried everything and always the same products...

Espero que este link te ajude. As diferenças são ao nivel dos carregadores das baterias, da capacidade das cameras e do Lightbrige. Aconselho-te com Lightebrige porque aumenta a distancia de vôo para os 2 Km.
http://myfirstdrone.com/tutorial ... r-phantom-3-models/
2016-5-20
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VORTEX.P3
lvl.2

Portugal
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endotherm Posted at 2016-5-20 13:27
It can only compare 3 products.  Click on the X next to the P4 to turn it off, then click on the + ...

Where is the cross?
Captura de ecrã 2016-05-20, às 10.41.53.png
2016-5-20
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VORTEX.P3
lvl.2

Portugal
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Phantomski Posted at 2016-5-20 13:25
If you not gonna get the repair free, I'd say buy new, or even spring up and buy advanced... Now, di ...

They said is a pilot error and there is nothing strange on the LOG files...
I give up... More than 2 weeks fighting against DJI....
2016-5-20
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VORTEX.P3
lvl.2

Portugal
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SajidShah Posted at 2016-5-20 17:24
Yes bro i live in Portugal but cant speak good Portuguese  
ON Dji web Worten /fnac all store sa ...

Maybe I will try, who know
2016-5-20
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VORTEX.P3
lvl.2

Portugal
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J.N Posted at 2016-5-20 17:27
Olá Vortex. è um prazer encontrar um patricio neste forum.Eu sou Portugués embora esteja a vive ...

Eu também já vivi em frança mas agora voltei ao pais
2016-5-20
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VORTEX.P3
lvl.2

Portugal
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J.N Posted at 2016-5-20 17:38
Espero que este link te ajude. As diferenças são ao nivel dos carregadores das baterias, da capa ...

Obrigado pela a ajuda! Vou optar pelo Advanced, porque acho que o Pro é desnecessário para mim...
Não irei utilizar o 4k e por mais é apenas para uso pessoal e gravar alguns vídeos aéreos em eventos para família, por isso acho que o Advanced com um raio que chega até aos 5KM, coisa que nunca irei testar, se chegar até 1/2km já é muito bom
Filmar em 2.7K acho que já é o suficiente, por mais hoje em dia ainda é raro as pessoas que têm equipamento para visualizar vídeos em 4K por isso de momento acho que posso passar à frete... E quem sabe mais tarde, ainda venho a adquirir o P5 ou mesmo o Inspire 2 quando sair
2016-5-20
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rodger
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Go for the new one my friend.
2016-5-20
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VORTEX.P3
lvl.2

Portugal
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rodger Posted at 2016-5-20 18:05
Go for the new one my friend.

Like I was saying to my portuguese friend, I will chose the Advanced... I will not use the 4K, I have the machine to edit 4K and all that sutff, but I think is no necessary.... It's more for fun, for family  trips, aerial photos and family videos on good ocasions...
I think that a camera with 2.7K is enought, by the way, a lot of people don't have equipement to watch 4K videos so...
And who know, maybe later I will buy a P5 ou maybe even a Inspire 2, who know

Thank's everyone for your help! APRECIATE!
2016-5-20
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michaelfinney_h
lvl.3

United Kingdom
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Now we know why DJI sell refurbished Phantoms, the repair price is to high to original customers. They must have loads sitting in their workshops. The repair costs should be a fraction of the new price. Looks to me like they don't really want to offer a reasonable repair service. When you making hundreds/thousands a day the repair costs must be minimal in component costs. My background is in electronic components.  Must be marketing strategy.
2016-5-20
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VORTEX.P3
lvl.2

Portugal
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I just don't know why they are being like that... They are lossing costumers... But is like that... Os they way to work... I was thinking to buy a new one, the advanced this time but the way they react and all that stuff, i really don't know if I will keeping to be a Dji costumer... The only thing that I know is I will get my drone back! I DONT CARE!
2016-5-20
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GeorgeDonovan
lvl.3
Flight distance : 917336 ft
United Kingdom
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Dont waste your money on another standard, go for the Advanced and sell anything from the standard
2016-5-20
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mstevens1
Second Officer
Flight distance : 1064780 ft
United Kingdom
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I would go new, you could easily sell your old drone on eBay, I would think it would sell at a good price
2016-5-20
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endotherm
Captain
Flight distance : 503241 ft

Australia
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Try a different web browser.

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2016-5-20
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J.N
lvl.3
Flight distance : 102333 ft
France
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VORTEX.P3 Posted at 2016-5-20 11:47
Obrigado pela a ajuda! Vou optar pelo Advanced, porque acho que o Pro é desnecessário para mim.. ...

Bons vôos e boa sorte com a nova maquina que escolheres.
2016-5-20
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J.N
lvl.3
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France
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VORTEX.P3 Posted at 2016-5-20 11:44
Eu também já vivi em frança mas agora voltei ao pais

Eu sou de Gaia, estive ai durante duas semanas, levei o meu F4 para voar mas tive azar com o tempo. Abraço
2016-5-20
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microcyb
First Officer
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United States
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VORTEX.P3 Posted at 2016-5-20 10:18
I just don't know why they are being like that... They are lossing costumers... But is like that...  ...

If you decide to get another one or repair this one, here is something you really need to do when you get a bird.  Get a gimbal protector!  That was the first thing I did.  Only flipped once trying Litchi for the first time (my mistake), but even after the flip crash, everything was still perfect.
These birds have very weak stock parts holding the gimbal and camera.
2016-5-20
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Cessna172
Second Officer
United States
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Das ist alles schön und gut, aber wenn wir alle eine differnt Sprache auf diesen Foren zu verwenden entscheiden , es wird die Teilnahme von allen sehr schwierig machen .

Bitte sprich Englisch!
Vielen Dank!!
2016-5-20
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VORTEX.P3
lvl.2

Portugal
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J.N Posted at 2016-5-21 00:29
Eu sou de Gaia, estive ai durante duas semanas, levei o meu F4 para voar mas tive azar com o tempo ...

Quando voltares a portugal tens que avisar, assim fazemos ums voos juntos quem sabe
2016-5-20
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VORTEX.P3
lvl.2

Portugal
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microcyb Posted at 2016-5-21 00:39
If you decide to get another one or repair this one, here is something you really need to do when  ...

Where should I buy it? Could you please gove me aink to buy one
2016-5-20
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microcyb
First Officer
Flight distance : 1095955 ft
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VORTEX.P3 Posted at 2016-5-20 11:47
Where should I buy it? Could you please gove me aink to buy one

http://www.amazon.com/SKYREAT-Ph ... _detailpage_o09_s00
2016-5-20
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VORTEX.P3
lvl.2

Portugal
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microcyb Posted at 2016-5-21 00:49
http://www.amazon.com/SKYREAT-Phantom-Gimbal-Protector-Ribbon/dp/B015H0PCDW?ie=UTF8&psc=1&redirect ...

And how this works? You just screw it and it's ready to fly?
2016-5-20
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