Dji Osmo black screen!!
1553 6 2016-5-22
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burtay123
lvl.2

Sweden
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Hi guys!! Nowadays when I connect my Osmo to my phone its like black always. I can't see what I'm filming. Does anyone know how to fix that?? Pls help!!

Regarding
Burtay
2016-5-22
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DJI-Adela
DJI team

Hong Kong
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Hello.
Could you please tell me the firmware version and the version of your DJI GO App?
What's the model of your mobile device?

You can try to reinstall the App or reboot the App. While running the DJI GO App, you'd better shut down the other application in case of any "conflicts".
Can you connect to the Osmo WiFi at all?

Wait for your reply for further judgement.  
2016-5-22
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burtay123
lvl.2

Sweden
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DJI-Adela Posted at 2016-5-23 04:36
Hello.
Could you please tell me the firmware version and the version of your DJI GO App?
What's the ...

Hi!

I think I have the latest firewire update on the Osmo and app too. And my phone is iPhone 6s. But I'm gonna try what you said when I come home. Thanks for the tips.

Burtay
2016-5-23
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burtay123
lvl.2

Sweden
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DJI-Adela Posted at 2016-5-23 04:36
Hello.
Could you please tell me the firmware version and the version of your DJI GO App?
What's the ...

Firmware***
2016-5-23
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burtay123
lvl.2

Sweden
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DJI-Adela Posted at 2016-5-23 04:36
Hello.
Could you please tell me the firmware version and the version of your DJI GO App?
What's the ...

Hi again!!

The Dji go is 2.8.1 and the Osmo is 1.6.2.10.  And my phone is iPhone 6s. I have tried everything and it's still almost always black.
Pls help!!
2016-5-23
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DJI-Adela
DJI team

Hong Kong
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burtay123 Posted at 2016-5-24 04:05
Hi again!!

The Dji go is 2.8.1 and the Osmo is 1.6.2.10.  And my phone is iPhone 6s. I have trie ...

Hello.
Sorry about the situation.
Could you please show me the screen of your DJI GO App?
Can you see any OSD in the camera view of the App?

More details about the problem would be helpful for our judgement.
Thanks.
2016-5-23
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HighRange Photo
lvl.1

United States
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Any word on a fix for this?
2016-12-3
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