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DJI OSMO Recording Glitch
785 3 2016-5-25
Uploading and Loding Picture ...(0/1)
o(^-^)o
davidcwong888
lvl.2

Canada
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While doing Time Lapse in Video Format

Using SanDisk Extreme Pro Plus 32gb mem card

Bought in-store from B&H Photo...

Formatted card before using...

Anyone else get this?









2016-5-25
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DJI-Adela
DJI team

Hong Kong
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Hello, David
You are using the latest Osmo firmware v1.6.2.10, right?
Could you send us the original file of that "broken frame" in your video?

Thanks.
2016-5-25
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davidcwong888
lvl.2

Canada
Offline

DJI-Adela Posted at 2016-5-26 12:31
Hello, David
You are using the latest Osmo firmware v1.6.2.10, right?
Could you send us the original ...

Yes...

I have the Latest Firmware installed...

How and where do you want me to send the file?

Dealing with the time lapse gimbal wobble issue and now this...

What can be done for the DJI OSMO I have right now?


2016-5-26
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DJI-Adela
DJI team

Hong Kong
Offline

davidcwong888 Posted at 2016-5-27 00:00
Yes...

I have the Latest Firmware installed...

Could you please send the file to Dropbox and tell us the link?

We'll try our best to improve the quality of our products in the future.

Thanks for your understanding.
2016-5-26
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