Please select Into the mobile phone version | Continue to access the computer ver.
"Weak image transfer signal" after update new Dji Go App !!
36510 420 2016-5-25
Uploading and Loding Picture ...(0/1)
o(^-^)o
ville.honkonen
lvl.3
Flight distance : 80919 ft
Finland
Offline


And can you say did you get it to work? Because people say that is not working because it is linked another iTunes account.. so only the .ips file don't mean that is working.

And also, if we fix these softwares by self and saying "it's now working perfect" - there is no any hurry dji to fix problem.. in good customer service the software producer gives a fix! We know that old version 2.8.1 is very easy to roll back to iTines if dji wants.. but no... they don't want to do that.
2016-5-31
Use props
ville.honkonen
lvl.3
Flight distance : 80919 ft
Finland
Offline

Is it now 4 or 5 days when there is 0 Dji reply about this problem?
2016-5-31
Use props
gazrex74
lvl.1
Australia
Offline

Pipobike having trouble &  can't get the link to work.  Thankyou anyway
2016-5-31
Use props
ELISEU
lvl.1

Brazil
Offline

Let's start putting this disrespect to consumers in social networks. They have to solve it!
2016-5-31
Use props
mactech
lvl.3
United States
Offline

DJI support has just informed me that an update GO app has been submitted to Apple.  Let's hope Apple can fast track this and from now on I will ALWAYS backup my iPhone before updating anything DJI !
2016-5-31
Use props
ville.honkonen
lvl.3
Flight distance : 80919 ft
Finland
Offline

ELISEU Posted at 2016-5-31 13:12
Let's start putting this disrespect to consumers in social networks. They have to solve it!

I have contact last week Casey Neistat.. let's see if there is coming some video later.
2016-5-31
Use props
jwt873
First Officer
Flight distance : 5946467 ft
Canada
Offline

rreindl Posted at 2016-5-30 07:30
I am not having issue with 2.8.2 both on my iPad Air 2 and iPhone 6s for my P3A. By having some pe ...

The problem is strictly with P4's and the 2.8.2 iOS app.  Earlier Phantoms are OK with 2.8.2
2016-5-31
Use props
majebay
lvl.1
Flight distance : 33993 ft
  • >>>
United States
Offline

Wow I am happy I found this post as I thought I was going nuts. Just the other day I flew perfectly over water with no issues. The very next morning, less than 24 hours later, I try to fly and it won't go above 20 feet without losing signal.

I have read this entire thread and not once has anybody mentioned the bird landing itself after getting the "weak transmission signal" warning. This is what mine does no matter what. It can hover below 20 feet but as soon as it goes above it disconnects and lands itself.

Am I experiencing the same problem as everyone here on 2.8.2? I am using an iPhone 6s Plus that never gave me a problem until the other day.

I was able to downgrade the app but i am on the previous version before 2.8.1(not sure the number) but I am still experiencing the same problem with not being able to fly above 20 feet before it lands itself. I am at a loss right now and don't know what else to do.  
2016-5-31
Use props
irp
Banned

United Kingdom
Offline

Tip: the author has been banned or deleted automatically shield
2016-5-31
Use props
Rodomontade
lvl.3

Offline

jwt873@gmail.co Posted at 2016-5-31 19:49
The problem is strictly with P4's and the 2.8.2 iOS app.  Earlier Phantoms are OK with 2.8.2

Ummmm No it isn't!
I have 2 P3P's and both have this issue after the update.
Both running on updated iPad Mini 4's
2016-5-31
Use props
Aardvark
Captain
Flight distance : 384432 ft
  • >>>
United Kingdom
Offline

mactech Posted at 2016-5-31 11:19
DJI support has just informed me that an update GO app has been submitted to Apple.  Let's hope Appl ...

That should be interesting.

I also see that a firmware update for P4 has been made available :-  http://forum.dji.com/thread-54145-1-1.html
2016-5-31
Use props
scarzee
lvl.2

Australia
Offline

I also have the video issue now since update. Even if the  controller is next to the P4 or a few metres away screen on Ipad mini 4 goes blank intermittently and pixilates etc.
Had no video feed issues prior to this update with exactly the same hardware.
Now its requesting new firmware update... no way am I doing that now.   Like everyone else I'll have to figure out how to downgrade the GO app to the previous version and turn auto updates off!


2016-5-31
Use props
imagesbyjas
Second Officer
Flight distance : 286198 ft
Offline

gazrex74 Posted at 2016-5-31 10:43
Thanks hungdang , im not very good with computers
so I haven't attempted to roll back the app.
I onl ...

If you take your time and just go step by step you should be fine.  If doing this isn't your strength, perhaps a more techy friend can lend a hand.  If you're close to an Apple store (or for that matter can call), perhaps they can help walk you through restoring a backup that didn't have 2.8.2 on it..  Either way will working and you'll be flying again.. Again turn auto update for apps off on your iPhone/iPad to avoid this in the future..  Hope this helps..
2016-5-31
Use props
mikecollins222
lvl.1

United Kingdom
Offline

Hello,

Sorry that my first post is a negative one. Hopefully this issue can be resolved and I can contribute positively in the future!

I took delivery of my new P4 just yesterday so installed the latest DJI Go Ap from iTunes Store on my iPad Mini, charged the Phantom batteries and stepped out into the garden to fly. The drone is in beginner mode and it was a bit windy so I could not test the equipment at any great range but I can confirm that I am getting exactly the same issues with the live video feed as have already been reported in this thread. My video feed is unusable as it pixelates constantly and has solid green blocks covering most of the screen every few seconds together with the same error message that others are getting.

I'm VERY disappointed that my first experience with this product is a negative one AND that it had been reported by multiple users prior to me using it. I know some people are being flamed in here for speaking up about their disappointment but I paid a premium for a high end product and I certainly hoped for a better user experience from day one.

The logical thing to do is roll back the update in iTunes in order for those of us affected to be able to use the product.
2016-5-31
Use props
Baldo81
Second Officer
Flight distance : 2947493 ft
Portugal
Offline

jwt873@gmail.co Posted at 2016-5-31 19:49
The problem is strictly with P4's and the 2.8.2 iOS app.  Earlier Phantoms are OK with 2.8.2

I'm having issues with P3 ADV and 2.8.2, and many others with P3 have the same issues..
2016-5-31
Use props
johnchao411
lvl.4
Taiwan
Offline

Pipobike Posted at 2016-5-30 23:01
@johnchao411: Thanks for hints.

I did everything recommended here by DJI - including your hint fo ...

Have you try this? would take a while but definitely worth a try! I've rolled back to 2.8.1 and flying happily..
http://www.idownloadblog.com/201 ... rsions-of-ios-apps/
2016-5-31
Use props
rreindl
First Officer
Flight distance : 6491926 ft
United States
Offline

jwt873@gmail.co Posted at 2016-5-31 19:49
The problem is strictly with P4's and the 2.8.2 iOS app.  Earlier Phantoms are OK with 2.8.2

Well I just had the problem occur using my iPad Air 2. It was only one time so I did a bee line back to my home location and it reconnected about a 100 feet out. I tried to replicate the problem again by tracing my flight route and could not.
2016-5-31
Use props
ville.honkonen
lvl.3
Flight distance : 80919 ft
Finland
Offline

Tested... New firmware is NOT HELP THE IMAGE TRANSFER PROBLEM!

Firmware updated, push the camera button and 5sec "Weak image transfer signal" - i move the camera and terrible pixeling and green bars etc...

Again my $1800 device is going back to the box.. it is still unusable device at this moment.
2016-5-31
Use props
dawidm
lvl.3
Flight distance : 2171801 ft
  • >>>
Poland
Offline

I updated the Firmware for 4 Phantom v1.1.410. I Have (downgrade) App 2.8.1. Signal channel looks good and does not appear: "Weak image transfer signal".  So there is a fault in 2.8.2. I Have one ipad air 2.8.2 - there is still a problem.

screen: 2.8.1 and 1.1.410

screen: 2.8.1 and 1.1.410
2016-5-31
Use props
delignejose
lvl.4
Flight distance : 294577 ft
Offline

Were are the dji techs
2016-5-31
Use props
mactech
lvl.3
United States
Offline

Firmware update went well with my iPad Pro and now connected to iPhone running 2.8.1 Go app and all is good.
2016-5-31
Use props
Ashmo
lvl.1

Switzerland
Offline

Unfortunately same issue here. ipad mini on ios latest release and 2.8.2 image signal issue... Updating to the new firmware on my P4 seems to have helped but not resolve (don't know if it is just luck that the signal looked better after upgrade)
2016-5-31
Use props
mikecollins222
lvl.1

United Kingdom
Offline

So, 2 hours ago I contacted DJI support through social media channels. They were very quick to respond although I got the generic "are you on the latest firmware etc etc" response. I assured them I am and within minutes got a response acknowledging the issue and that they have an updated DJI GO App staged in the Apple App Store and as soon as Apple approve it's release it will be available for download. Also got an apology which has really boosted my faith in them.

Although disappointed with the issue in the first place, I can't complain about their responsiveness but then I did only get my P4 yesterday. Let's hope this process is hours not days away......

Fingers crossed!

2016-5-31
Use props
bmetz9
lvl.1

United States
Offline

Yep firmware def didn't help me.
2016-5-31
Use props
petevandra
Second Officer
Flight distance : 6939 ft
  • >>>
Australia
Offline

mikecollins222@ Posted at 2016-6-1 04:22
So, 2 hours ago I contacted DJI support through social media channels. They were very quick to respo ...

Sounds hopeful.
This shouldn't have happened in the first place but give DJI their credit they hopefully have done their bit - now we will just wait for Apple to do their bit and then we can all start flying again.
With such high tech gear this is bound to happen.  I only wish they'd communicate on their Forum to keep us informed about what they are doing.  
2016-5-31
Use props
Aardvark
Captain
Flight distance : 384432 ft
  • >>>
United Kingdom
Offline

mikecollins222@ Posted at 2016-5-31 19:52
So, 2 hours ago I contacted DJI support through social media channels. They were very quick to respo ...

I look forward to trying the update.
2016-5-31
Use props
Topviewpics
lvl.3
Flight distance : 623232 ft
Offline

brad@humboldt1. Posted at 2016-5-26 12:41
Just updated to 2.8.2 and have lost video in both of my Phantom 4's One uses an ipad pro 9.6 the oth ...

Brad, can I restore just the DJI app from earlier backup? How can I sync only the app, not the entire phone? Thanks
2016-5-31
Use props
bryanmones
lvl.2
Flight distance : 1234 ft
United States
Offline

cayalag Posted at 2016-5-26 21:44
sploodge... YOU ARE A GENIUS !!!! Yesterday I spent 2 or 3 hours trying to find a way to do this wit ...

how did you download dji go app in mac? i cant do that
2016-5-31
Use props
dawidm
lvl.3
Flight distance : 2171801 ft
  • >>>
Poland
Offline

2.8.3 Ready! https://itunes.apple.com/us/app/dji-pilot/id943780750?mt=8  Please let us stand in solidarity and check out this update. I check it on one device (iPad Air) and other devices iphone6s ipad4 will wait until check it out.
Edit: The signal channels looks fine on 2.8.3 (photo screen 2.8.3 Go App, ipad 9.3.2. and Firmware 1.1.410)
IMG_1014.jpg
2016-5-31
Use props
scarzee
lvl.2

Australia
Offline

I'll try it given , I could easily replicate the issue.....stby...........
2016-6-1
Use props
ville.honkonen
lvl.3
Flight distance : 80919 ft
Finland
Offline

My fpv image is totally blurr..


Photo 1.6.2016 11.10.42.png
2016-6-1
Use props
scarzee
lvl.2

Australia
Offline

Ok, just tried 2.8.3  it and I could not replicate the video transmission issue.  Limited test, but under exactly same conditions as yesterday.
Looks positive!
2016-6-1
Use props
dawidm
lvl.3
Flight distance : 2171801 ft
  • >>>
Poland
Offline

ville.honkonen@ Posted at 2016-6-1 10:25
My fpv image is totally blurr..

Interestingly, preview settings RAW is weak, preview settings 4K is a razor.

RAW preview VS. 4K Preview

RAW preview VS. 4K Preview
2016-6-1
Use props
ville.honkonen
lvl.3
Flight distance : 80919 ft
Finland
Offline

I found a reason: you need RESET THE COLOR SETTINGS!

If you don't reset the color settings in movie settings, your fpv image is totally blur.. I change first the resolution 1080p to -> 4k, nothing change. But when you change the D-Log -> none and then back -> D-log or Cinelike etc it works.
2016-6-1
Use props
dawidm
lvl.3
Flight distance : 2171801 ft
  • >>>
Poland
Offline

ville.honkonen@ Posted at 2016-6-1 10:59
I found a reason: you need RESET THE COLOR SETTINGS!

If you don't reset the color settings in movie ...

really now it is ok. thanks.
2016-6-1
Use props
Aardvark
Captain
Flight distance : 384432 ft
  • >>>
United Kingdom
Offline

Been checking image here for near an hour now and not noticed any artifacts or transmission weak messages. This is DJI GO 2.8.3 working with RC 1.6 and Aircraft firmware 1.1.410
2016-6-1
Use props
dawidm
lvl.3
Flight distance : 2171801 ft
  • >>>
Poland
Offline

Facebook live stream is also OK (LTE-4G, ipad4, off wi-fi on ipad, auto channel)
I check the quality and synchronization of sound and vision - is ok.
Zrzut ekranu 2016-06-01 o 11.20.35.png
2016-6-1
Use props
mikecollins222
lvl.1

United Kingdom
Offline

Thanks DJI!
2016-6-1
Use props
j5255
lvl.4
Flight distance : 5291158 ft
  • >>>
Canada
Offline

Thanks DJI !  Made two 20 minutes flights this morning with both the new P4 firmware and DJI Go 2.8.3   All went very well. Did not test the camera settings, but will get to that this weekend.
2016-6-1
Use props
bobasbury
Second Officer
Flight distance : 1014173 ft
  • >>>
United States
Offline

ville.honkonen@ Posted at 2016-5-31 23:36
Tested... New firmware is NOT HELP THE IMAGE TRANSFER PROBLEM!

Firmware updated, push the camera bu ...

There is a new firmware, but it is the NEW DJI GO APP that addresses the problem you're having.  So you need to do both.
2016-6-1
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules