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Where are my synced flight records?
51535 32 2016-5-26
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skipilot1
lvl.4
Flight distance : 1557398 ft
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I synced my flight records on the app and then cleared them from the device. Where did they go and can I view them or download them back to my device?

2016-5-26
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digdat0
Second Officer
Flight distance : 11896378 ft
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They are in the cloud, in Dji's servers. Ensure you are logged into the Dji go app, go into flight records and hit the cloud sync icon. Chose all records and start the sync and it will redownload them all.
2016-5-26
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skipilot1
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Flight distance : 1557398 ft
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digdat0 Posted at 2016-5-27 08:26
They are in the cloud, in Dji's servers. Ensure you are logged into the Dji go app, go into flight r ...

Thanks. It worked. This forum is a really good idea.
2016-5-26
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Phantomski
Captain
Flight distance : 12289669 ft
United States
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They are not accessible to you without the app, but DJI holds all of the records people chose to upload, and will sync them - even to multiple devices, which is quite cool, and "free"...  i assume this ability never expires as long as you are flying the aircraft... I wish they were more like HealthyDrones in some respects, but they are not yet.. maybe in the future? who knows....
Not sure how this works for people who use other apps, like Litchi... are the logs still saved locally, in same format, and cab be pushed to DJI, or only healthy drones and few other selected places?
2016-5-26
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DJI-Paladin
DJI team
Flight distance : 2408 ft

Hong Kong
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If you have synced the flight record successfully, they will be saved in the server. So when you get a new mobile device, you can login the same account and synchronize again to download the records.
2016-5-26
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Phantomski
Captain
Flight distance : 12289669 ft
United States
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DJI-Paladin - so are the logs on the aircraft in any way different than the ones on mobile device where GO app lives? I ran into an issue where I lost signal, and that data was not ever on my device. If the log format is the  same, should i not pull the logs off of the aircraft to look at? If they are the same format as dji go app, easy, if not, then i guess I do not really want to goof around it till I know more, or support requests it? I am surprised, that a=on P3 at least, the logs from the aircraft do not get incorporated into Go logs, once the aircraft is back in signal range....
2016-5-26
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fans62a922ea
lvl.1
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Is there any way to view our logs on a desktop computer?
2017-2-23
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GSPRODUCT
lvl.2
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fans62a922ea Posted at 2017-2-23 09:31
Is there any way to view our logs on a desktop computer?

THATS WHAT IM TRYING TO FIGURE OUT. DJI REPAIR NEEDS THEM AND I SYNCED THEM ALREADY, HOW DO I GET THE SYNCED FILED TO DJI REPAIR
2017-3-3
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GSPRODUCT
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Flight distance : 2677 ft
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DJI-Paladin Posted at 2016-5-26 20:15
If you have synced the flight record successfully, they will be saved in the server. So when you get a new mobile device, you can login the same account and synchronize again to download the records.

DJI REPAIR NEEDS THEM AND I SYNCED THEM ALREADY, HOW DO I GET THE SYNCED FILES TO DJI REPAIR
2017-3-3
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WilliamM
First Officer
Flight distance : 904364 ft
United States
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GSPRODUCT Posted at 2017-3-3 11:33
THATS WHAT IM TRYING TO FIGURE OUT. DJI REPAIR NEEDS THEM AND I SYNCED THEM ALREADY, HOW DO I GET THE SYNCED FILED TO DJI REPAIR

CAPS OFF please??
2017-3-4
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WilliamM
First Officer
Flight distance : 904364 ft
United States
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GSPRODUCT Posted at 2017-3-3 11:34
DJI REPAIR NEEDS THEM AND I SYNCED THEM ALREADY, HOW DO I GET THE SYNCED FILES TO DJI REPAIR

You would give them your email address that you used with them when you reg.
2017-3-4
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WilliamM
First Officer
Flight distance : 904364 ft
United States
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fans62a922ea Posted at 2017-2-23 09:31
Is there any way to view our logs on a desktop computer?

Here: http://www.phantomhelp.com/LogViewer/Upload/
Or here: http://healthydrones.com/
You can also play them back on your device, but you asked about a desktop.
So upload to one of these sites, then view on computer.

2017-3-4
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shotbyfinnegan
lvl.1
Flight distance : 1275348 ft
United States
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When I look at my local flight records, there are four tabs for records/accounts which I can scroll through. Is there a way I can merge them, or delete the ones that appear to be extraneous?
2017-7-16
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Phantomski
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DJI-Paladin Posted at 2016-5-26 20:15
If you have synced the flight record successfully, they will be saved in the server. So when you get a new mobile device, you can login the same account and synchronize again to download the records.

DJI, any plans that you know of, to ever make records available for download - like via url - if not in a way healthy drones has records displayed? For the sake of troubleshooting it would be great if at the least we could access our logs, and download them if we wish. Finding the logs on the phone and post for troubleshooting, give many people headache.. especially with IOS devices..
2017-7-16
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Neil_Vals
lvl.2
Flight distance : 158812 ft
United States
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DJI, some of my flight data were not entirely accurate and recorded maybe my sensor was not proper calibrated at that time of flight. iam a newbie and at says top altitude 652 foot wow i barely went 100 feet high. is there a way we can view and delete some log thru desktop. can we view the the flight data and list in the desktop?  i clear my cache but whats on the server is wrong. . . Thanks.
2017-9-8
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KEDDK
Captain
Flight distance : 1133038 ft
Denmark
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Neil_Vals Posted at 2017-9-8 11:41
DJI, some of my flight data were not entirely accurate and recorded maybe my sensor was not proper calibrated at that time of flight. iam a newbie and at says top altitude 652 foot wow i barely went 100 feet high. is there a way we can view and delete some log thru desktop. can we view the the flight data and list in the desktop?  i clear my cache but whats on the server is wrong. . . Thanks.

Hi Neil

Regarding Top Altitude it seem to be the Take Off altitude, not the top flight height from the take off.
It don't work anyway and seem to be impossible to reset, my now claim to be 167.5m a number that does not match reality at all.

eventually see my post here

I believe there is some tools out there to extract the flight data but i have not yet found the time to dig into it.
2017-9-11
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JohnnieYaz
Second Officer
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So how do we remove records from the cloud?
2017-10-25
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Melchionda
lvl.2
Flight distance : 88720 ft
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Can we view our flight records on the DJI cloud server?  If so can someone send me the link to go there?

Thanks

Sean
2017-12-25
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RicardoGray
Captain
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Melchionda Posted at 2017-12-25 15:32
Can we view our flight records on the DJI cloud server?  If so can someone send me the link to go there?

Thanks

Read #2 post above.
2017-12-25
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eliasson69
First Officer
Flight distance : 126824 ft
Latvia
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How cam I delete old fly data, from previous user. Actualy  situation is like this. When I delete data from phone, there is onlu one user data, my, but after sync with cloud, again two.
2018-4-25
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KedDK
Captain
Flight distance : 1133038 ft
Denmark
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eliasson69 Posted at 2018-4-25 23:31
How cam I delete old fly data, from previous user. Actualy  situation is like this. When I delete data from phone, there is onlu one user data, my, but after sync with cloud, again two.

I would think what you see is one that is you as pilot and one that is your AC, if you get another AC you would have three and the first would be a sum of the others.

If you have cleaned out the records you should not see previous owners flights unless your app is logged in with previous owners credentials.
2018-4-26
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eliasson69
First Officer
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KedDK Posted at 2018-4-26 00:22
I would think what you see is one that is you as pilot and one that is your AC, if you get another AC you would have three and the first would be a sum of the others.

If you have cleaned out the records you should not see previous owners flights unless your app is logged in with previous owners credentials.




Its looks like this. My is skargard with red icon, other previous owner name. I dont remember how i login first time. Drone name I change much later after buy it.  Strange is the same.
2018-4-26
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KedDK
Captain
Flight distance : 1133038 ft
Denmark
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That look like i said, first is you as pilot, 1 hour flight time done on 23 flights. As numbers are the same on second, this particular drone named something like "Damien's Phantom ..."
You can change the name of the drone in the app, not sure it can be done on both IOS and Android or if that feature still is only implemented in one of them.
It would be the serial of the drone the records are registered at so i would believe that if name of the drone is changed and synced it should change on the drone pane too, it might need to have the records cleared and re-synced but should be possible.
2018-4-26
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KedDK
Captain
Flight distance : 1133038 ft
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Might correct slightly to avoid confusion.
It would be the AC's serial that is registered on the user-id logged into the app when doing a sync.
So when flight records are cleared and re-synced only flights synced out from this user-id should show up.
i can't believe the name has anything to do with the records, it is only matched local from the current settings, i have changed mine a few times and records made before the change just show up with the new name.
2018-4-26
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CAVEIRA
lvl.1
Flight distance : 66680 ft
Portugal
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Hi all!

Same 2 questions people did here before but no one could answer yet:
  • How can we delete wrong/unwanted logs from the cloud, after sync?

  • Is there a way to access the Flight Record from desktop or website!?



-

For people asking about how to extract log files manually, to upload to sites like AIRDATA or to get them to repair, for example, here it is:

DJI GOThe flight files look like this: DJIFlightRecord_2016-08-01_[11-15-07].txt

Android users: Plug your tablet/mobile via USB cable to your PC/MAC and access it like a USB drive.
  • For DJI GO 3, the files are in the folder "DJI/dji.pilot/FlightRecord".
  • For DJI GO 4, the files are in the folder "DJI/dji.go.v4/FlightRecord".

iOS users Here is a explaining how to get these.
  • As explained in the video - you need the "FlightRecords" folder and not the "Logs" folder.


2018-8-30
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CWaters0075
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United States
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DJI-Paladin Posted at 2016-5-26 20:15
If you have synced the flight record successfully, they will be saved in the server. So when you get a new mobile device, you can login the same account and synchronize again to download the records.

I have tried this more then 20 times with no success are there any other suggestions?
2018-10-7
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Tim bronkhorst
lvl.3
Flight distance : 344285 ft
Netherlands
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DJI-Paladin Posted at 2016-5-26 20:15
If you have synced the flight record successfully, they will be saved in the server. So when you get a new mobile device, you can login the same account and synchronize again to download the records.

hello,
i deleted my flight record and all my stats are gone
now i can not see how far i flew, max speed and my number of flights.
is this normal or did i do something wrong


2019-4-25
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JeffreyS
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Flight distance : 71936 ft
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Tim bronkhorst Posted at 4-25 02:31
hello,
i deleted my flight record and all my stats are gone
now i can not see how far i flew, max speed and my number of flights.

Yes, you deleted your data.  If you miss it now, then it was a mistake.
2019-4-25
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Tim bronkhorst
lvl.3
Flight distance : 344285 ft
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JeffreyS Posted at 4-25 08:25
Yes, you deleted your data.  If you miss it now, then it was a mistake.

I have it back but I want to clear up some space
How do I solve this
2019-4-25
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RAPATA
lvl.2
Flight distance : 42077 ft
India
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digdat0 Posted at 2016-5-26 16:26
They are in the cloud, in Dji's servers. Ensure you are logged into the Dji go app, go into flight records and hit the cloud sync icon. Chose all records and start the sync and it will redownload them all.

I use Dji Fly app for Mavic Mini. It does not show cloud sync icon any where ...?
2020-6-17
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fans5d9bf537
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Flight distance : 253707 ft
United States
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WilliamM Posted at 2017-3-4 13:47
Here: http://www.phantomhelp.com/LogViewer/Upload/
Or here: http://healthydrones.com/
You can also play them back on your device, but you asked about a desktop.

And also airdata.com
2020-10-2
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RobZilla
First Officer
Flight distance : 214170 ft
United States
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After dusting off my old P3A and installing the DJI Go app, I've tried syncing the flight log but get an error saying sync failed, retry? Anyone see this and what I need to do to sync all the records?


1-2 09:26
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RobZilla
First Officer
Flight distance : 214170 ft
United States
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Any DJI moderator or user familiar with my issue on the previous post? Also, should it show all flight logs regardless of newer or older product? I thought a simple database should show my MA2 flights as well as the P3A. I guess its too much to ask for...


1-6 10:29
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