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Phantom 3 Professional firmware update NO SIGNAL ERROR
2318 8 2016-5-28
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gavascity
lvl.1
India
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Phantom 3 professional update firmware 1.8.80. connect the rc with my ipad show only NO SIGNAL. dont view a camera and gimbal. what happend my drone?

Screenshot_2016-05-28-17-44-54.jpg
Screenshot_2016-05-28-17-45-22.png
2016-5-28
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DJI-Paladin
DJI team
Flight distance : 2408 ft

Hong Kong
Offline

Hello Gavascity, could you please post the log file here? You can find the log by these steps:
1. Enable the option of viewing hidden files in your OS. Below are the websites where you can check how to show the hidden files in your PC.
For The Windows System:
http://windows.microsoft.com/en- ... den-files=windows-7
For The Mac System:
http://ianlunn.co.uk/articles/qu ... mac-os-x-mavericks/
2.Enter the root directory of the SD card, then find the hidden folder MISC and enter it. There is LOG folder in it.
3.The LOG txt file is under the LOG folder.
2016-5-28
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gabimazzucco
New

Argentina
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i have the same problem. the Log file its:

[00012737]========== remo-con disconnect. boot(15) ============
[00012800]Packet [C:\P3X_FW_V01.08.0080.bin] detected, card sn [0x3e8011f3].
[00012862]Packet upgrade start...

[00012930]Packet checking...
[00012991]Packet vlink 01.08.0080 <-> 01.07.0060.
[00013088]Done.

[00013143]Version checking[1]...
[00013241][03 05][00] v34.2.0.9 -> v34.2.0.9
[00013337][03 06][00] v2.4.14.5 -> v2.4.14.5
[00013403][04 00][00] v1.44.0.0 -> v1.44.0.0
[00013558][11 00][00] v1.7.15.1 -> v1.7.15.1
[00013671][12 00][00] v1.10.0.0 -> v1.10.0.0
[00013786][12 01][00] v1.10.0.0 -> v1.10.0.0
[00013937][12 02][00] v1.10.0.0 -> v1.10.0.0
[00014046][12 03][00] v1.10.0.0 -> v1.10.0.0
[00026609][15 00][00] device not detected.
[00026730][17 00][00] v1.1.1.7 -> v1.1.1.7
[00026882][17 01][00] v1.0.2.7 -> v1.0.2.7
[00026958][19 00][00] v1.0.8.96 -> v1.0.8.96
[00027015][01 00][00] v1.30.5036 -> v1.30.5036
[00027077][01 01][00] v1.30.5036 -> v1.30.5036
[00039643][08 00][00] device not detected.
[00039718][09 00][00] v3.0.0.10 -> v3.0.0.10

[00039781]Packet upgrade failed at version checking.



2016-6-3
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climberdunning
lvl.1
Flight distance : 1847 ft
United States
Offline

So I think I solved the problem. I believe that it is a sequencing issue. By that, I mean the order that I start up the drone as described by dji. Before, I was starting the controller and then the drone while the phone was plugged into the controller and the above was happeneing. However, when I started them in the order recommended by dji, (1)power on ac, (2)power on rc, (3)open dji go  app and select P3A, (4)plug device into rc; I don't have "No Signal" warning and have the video feed.
2016-6-5
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3mpty
lvl.2

Netherlands
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I have the same issue on my iPhone. Is there a fix coming?
2016-6-5
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gordavann
lvl.1

Offline

I have the same problem, this is VERY frustrating to have this ongoing updates problem.
PLEASE post a useable link for MAC and others that everyone can use.
My PS3Pro is unusable for a week!!!!!
2016-6-6
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xclusivephotogr
New

United States
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help us please I have the same problem for a long time
2016-10-19
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TimBerty
lvl.1

Vietnam
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DJI-Paladin Posted at 2016-5-29 08:12
Hello Gavascity, could you please post the log file here? You can find the log by these steps:
1. En ...

Here is another way to show hidden files easier and quicker.

https://usefulpcguide.com/17460/show-hidden-files-mac/
2016-11-21
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TimBerty
lvl.1

Vietnam
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RE: Phantom 3 Professional firmware update NO SIGNAL ERROR

TimBerty Posted at 2016-11-21 06:45
Here is another way to show hidden files easier and quicker.

https://usefulpcguide.com/17460/show-hidden-files-mac/

Updated with the correct link because the old one was removed.

https://bytebitebit.com/2406/show-hidden-files-mac/
2020-10-1
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