Here are some videos of Active Track not working now - ( It Did before)...   Trying to resolve issue, before sending it out for repair......  Any thoughts ???????





After flight - Gimbal nose.. :

For active track, try to fly the phantom 4 a bit higher, i think that person is too close to the avoiding obstacles sensors

Hello, please try to download the flight data (including the FC file and Vision Module file) and send it to support.us@dji.com. We will look into your case.