DJI-Jamie
DJI team
Flight distance : 112405 ft
United States
Offline
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Unfortunately we are unable to provide downgrade assistance and can only support the latest firmware. Based on the issues you are indicating, this issue is primarily with the app itself when used with your mobile device. It would be helpful to know what mobile device you are using, along with the software version of the DJI Go app. In general, here are some guidelines that could help alleviate issues with lag:
If you are using an iOS, please ensure that your software is up to date, along with running the latest version of the DJI Go app. For iOS devices that use an A8 processor or higher, ensure that Hardware Decoding has been enabled.
Whether you are using an iOS or Andriod, please ensure that your Image Transmission settings are set to a channel with minimal interference, along with ensuring your RC's antennae are positioned for optimized performance, per the Phantom 4 manual. You can always uninstall and reinstall the app to ensure that the application has downloaded properly.
Please keep in mind that the DJI Go app does require a lot of processing power in order to function properly, and that the requirements to increase as updates occur. To minimize the amount of CPU usage, please ensure that there are no additional programs running in the background and that the mobile device is not overheating due to continuous use or exposure to extreme temperatures. |
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