JockC
Second Officer
Flight distance : 459416 ft
Australia
Offline
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Jamie, I believe that most owners in these threads would not expect you to get them to do anything which might jeopardise their warranties.
The point that the other poster was making, I believe, is that there have been countless dozens of posts by people with the same video transmission errors since the firmware/software updates yet instead of the DJI reps simply stating that "yes, we've had a number of concerns raised and we are endeavouring to fix the problem", they simply repost the same old 'how to aim your antenna' video or ask questions about whether they were flying in one of their usual places. It's easy to see that many of the people posting their range concerns have been long term members of the forum and are not novices. They are, rightly, insulted when DJI makes no reference to the high number of posters with similar problems, preferring instead to simply advise posters to view the 'how to aim your antenna' thread as though they were first time users or, even worse, advising them to return the product because it's 'probably a hardware fault', even though multiple users clearly all experienced the same problem immediately after updating their firmware/software.
There's no shame in getting an update wrong but DJI should be far more open when it comes to acknowledging the problem and stating what they are doing about it.
For the record, despite my concerns over the way some of the issues have been managed by DJI over recent months, I'm still a happy P3A owner. |
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