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Can't connect X5 adapter to handle
795 5 2016-6-8
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bankheadd
lvl.2
Flight distance : 7 ft
United States
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Ok I finally receive my last item to the OSMO which was my X5 adapter but the problem is I can't rotate the gimbal securing ring to the lock position fully, it stops in between the unlock & lock position??
2016-6-8
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Mario A.
lvl.2
Flight distance : 930161 ft
Germany
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Same here. Can´t lock the osmo with the locking ring. Seems to be a lot too tight. What can i do?
2016-6-10
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richard.realpro
lvl.1
United States
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Me too. I've torqued as close as I can and it works fine.  Since there's also the screw-in mount there's no chance it's gonna befall off.
2016-6-10
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bankheadd
lvl.2
Flight distance : 7 ft
United States
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I've contacted DJI and they sent me a RMA, so what it appears is that they have a bad batch.
2016-6-11
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flighttime1
Captain
Flight distance : 906352 ft
United States
Offline

Just curious. Has anyone with this problem tried adjusting the small allen screw in the front of the lock? I can't imagine what else it's for other than setting the snugness. Mine is working fine so, sorry, I'm not going to bother it. lol
2016-6-11
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DJI-Adela
DJI team

Hong Kong
Offline

Sorry about the issue.
If it's really tight, please contact your dealer for a replacement.
Any further feedback would be appreciated.
Thanks.
2016-6-12
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