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P4 - AC power adaptor cable
630 7 2016-6-11
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Vinniez
Second Officer
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My power adaptor cable seems break. , does any one had the same problem ? It might Be Factory defect  --- see the pic
image.jpeg
2016-6-11
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DJI-Paladin
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Sorry for your issue, Vinniez. I'd suggest you to get in touch with our tech support via support@dji.com and send it to our service center. Is it a brand new charger?
2016-6-12
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Vinniez
Second Officer
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DJI-Paladin Posted at 2016-6-12 16:40
Sorry for your issue, Vinniez. I'd suggest you to get in touch with our tech support via  and send i ...

yes paladin, it came straight out of the box like that...
2016-6-12
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DJI-Paladin
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Flight distance : 2408 ft

Hong Kong
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Vinniez Posted at 2016-6-12 22:48
yes paladin, it came straight out of the box like that...

Could you provide me the Serial number of the charger?
2016-6-12
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Vinniez
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DJI-Paladin Posted at 2016-6-13 10:42
Could you provide me the Serial number of the charger?

Here the SN Nbr ..
IMG_6101.JPG
2016-6-13
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vandruten
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Hi V, sorry for the bad news. But let's hope that dji could do something about it fast, through our local dji dealer.
2016-6-13
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Vinniez
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i update the pic... last pic didn't show the SN
2016-6-14
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DJI-Paladin
DJI team
Flight distance : 2408 ft

Hong Kong
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Vinniez Posted at 2016-6-14 23:19
i update the pic... last pic didn't show the SN

Thanks for your response. It is recommended to get in touch with our tech support and hopefully it can be solved soon.
2016-6-14
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