RichJ53 Posted at 2016-7-3 18:54
Hi Rob

I am sure DJI will release this soon as they know it is confirmed to address the issue (wh ...

Wish you happy flying! Hope it goes well!

About three weeks ago I was piloting the inspire in the mountains and it crashed breaking the gimbal with camera. Initially, I thought it was my fault. I replaced the camera and gimbal tray. Then I continued flying again and I start noticing a strange behavior of my bird.


When I auto take off, it can fly straight up by itself without raising landing gears. When I pull joystick down and release it the inspire would continue dissending without stopping.


Another issue or maybe it is connected with the first one is when I take off, I receive an error message: "Ultrasonic system error, please land as soon as possible." It usually happens in the early stage of the flight.


When I turn the inspire off and calibrate the compass, the inspire takes off normally and no error messages pop up. But in next flights problems appear again.


Now, I have a strong feeling that my crash was due to firmware problems because now in my flights I see the copter changes its altitude by itself.  

Rob W Posted at 2016-7-3 23:13
Wish you happy flying! Hope it goes well!

Hi Rob

Funny story, I was going flying with my friend and packed everything in the car, new Hoodman, landing pad, P4 and batteries, the Inspire 1, remotes etc...   We got to the river for the video shoot and guess what I forgot... yup the Inspire 1 batteries...... (but they were all charged up)   So, I flew the P4 and we had a great tome. My buddy is flying the Inspire 1 with FW 1.8 without any problems. (he did not upgrade yet)

Rich

richardhurst Posted at 2016-7-4 22:11
I had no previous issues with this latest firmware and I have gone through 15 flights all fine. Well ...

Ouch.....good thing it was on the grass.  That camera is not cheap.  

my X5R will not go into travel mode... is it normal for the VPS indicator to bounce back and fourth from N/A?

GabeZ Posted at 2016-7-4 11:42
Ouch.....good thing it was on the grass.  That camera is not cheap.

This forum is invaluable! Keep it up.
I too have been flying 1.9.1.10 with no issues, but I'm downgrading.

There may not be any issues now, but if people are experiencing it between 1 and 15 flights, that's still too frequent for my tastes.  It would be different if it was a minor issue.  But we're sending really expensive equipment up in the air and trusting that the firmware is good.

GB44 Posted at 2016-7-4 07:03
This is the first firmware that I have not installed and I am thinking I will wait for the next firm ...

Hi GB44,

I am applying the same logic as you BUT how can you be sure that the next version is going to be without issue!

Can't seriously believe that with the number of folk experiencing the same issue that this update is still available.

DJI, please answer this.........where do we stand if firmware causes a crash and the Inspire is past the 12 month warranty date? From my experience with previous warranty claims, anything past 12 months is game over for a warranty repair. Are we still covered if the unit is over 12 months old and a crash is proven to be caused by updates that DJI supplied?

RichJ53 Posted at 2016-7-4 05:19
I cannot speak for the others, but I have never used auto take off to date. My trouble started aft ...

Same here, never use auto takeoff

RichJ53 Posted at 2016-7-4 05:19
I cannot speak for the others, but I have never used auto take off to date. My trouble started aft ...

Same here, never use auto takeoff

Henry Mo-Yung Posted at 2016-7-3 01:06
Hi Db050800,

Please note that Rich experienced the issues on today even though he downgraded the  ...

Heres how it went.

Yeah i had the exact same problem. Propulsion on maximum and i didn't touch the controls!?

Yeah i had the exact same problem. Propulsion on maximum and i didn't touch the controls. AND .. i did my update yesterday (04.070 so DJI didn't fixed the problem yet, after 17 days or so? ...

What is going on with this thread, I could not see it in the forum list

I saw it now hehe

db050800 Posted at 2016-7-5 13:29
Heres how it went.
https://youtu.be/eHH_XVFJ6JY

Hi Db050800,

Mine was upgraded from a bin file extracted from zip using a late 2013 Mac Pro running OS X EI Capitan 10.11.5 transferred to a 64 GB micro SD card previously formatted in the Inspire 1 Pro.

But I didn't encounter any anomaly during FW upgrades, ever since the first release of FW upgrade for the Inspire 1 Pro.

Henry

Henry Mo-Yung Posted at 2016-7-5 16:33
Hi Db050800,

Mine was upgraded from a bin file extracted from zip using a late 2013 Mac Pro runni ...

Thanks for the info.
Lets hope they sort it out soon.

Hello all,
  Good news!  After working with email support, they now have the internal firmware to send if you really need it.  

Inspire 1 going vertical  without  rc control.  
Noticing the unit manoeuvre on its own.  
Have recalibrated the compas and issue stopped only to resurface when the battery power went below 30%
Hope they fix this soon.

Inspire 1 going vertical  without  rc control.  
Noticing the unit manoeuvre on its own.  
Have recalibrated the compas and issue stopped only to resurface when the battery power went below 30%
Hope they fix this soon.

DJI-Paladin Posted at 2016-6-21 04:08
Thanks for your response. I'll pass them to our R&D team.

Hi Paladin

Is there any new updates on this FW fix that everyone is waiting for?  Thank you for help and any news would be great

Thanks
Rich  

db050800 Posted at 2016-7-5 13:29
Heres how it went.
https://youtu.be/eHH_XVFJ6JY

Trying to send you a message but seems this thing doesn't work.
Can you hit me at linolens at gmail ?

GabeZ Posted at 2016-7-5 13:20
Hello all,
  Good news!  After working with email support, they now have the internal firmware to se ...

Gabe , they really should send this out to all members, many pilots dont read the forum and they could at least make them aware of it .

When you register , you give them an e- mail for contacting pilots, so this should be easy enough.

I personally have had no troubles with mine, I wonder if they have found any root cause ?

Happy flying and have fun

donnie

Any News on this issue?

Hello, Inspire People-

I just wanted to add myself to the list of owners who had problems with firmware V1.9.1.10

I have an Inspire 1 with the M3 camera.  I live in a remote area with pay by the gigabyte expensive, poorly functioning internet so I was a bit behind on my firmware updates.

My DJI Go App was showing out of date:
Battery
Aircraft
Camera
Remote Control

I updated the aircraft from V1.4 to V1.8.1.00 to V1.9.1.10  - this apparently updated the camera and battery simultaneously
I updated the controller to 1.6.0

I calibrated my IMU, sticks and compass, and launched my aircraft manually to about 8 feet high. The landing gear lifted but the aircraft kept going up even while I was off the controls.  I easily fought back the vertical acceleration by holding down on the left stick and tried to put the aircraft down.  I brought the craft down, with the camera within inches of the ground and the landing gear stayed up.  I flipped the landing gear switch and lowered the gear.  I was now hovering at about 3 feet and wanted to see how the aircraft would behave.  Staying off the controls, the aircraft lowered itself onto the lawn keeping the props spinning full speed (it wasn’t trying to auto land).  I shut it down.  In a hover, the aircraft never seemed to lock onto the ground and was moving around as if I was trying to keep it steady in a wind while flying it on Atti mode.  I assumed something was wrong with the VPS and the landing gear.

I hadn’t seen this thread so I:
Reloaded V1.9.1.10 – This didn’t fix the VPS or gear problems.
Reloaded V1.8.1.00 then reloaded V1.9.1.10 – This didn’t fix the VPS or gear problems

At this point, I figured I was going crazy and that these problems were due to my own incompetence and the 20kt winds I was testing in.  So, I turned to the internet and found this thread.

I reloaded V1.8.1.00 and the aircraft flew as is should – landing gear raised and lowered a few feet off the ground, and the 20kt winds didn’t budge the craft in a hover.

Sorry for the long essay.

Moral of the story: I should have stopped at firmware V1.8.1.00

Donnie Posted at 2016-7-6 07:43
Gabe , they really should send this out to all members, many pilots dont read the forum and they c ...

Hi Donnie,
   I definitely agree, but I'm doing my best to motivate them to help.  Hopefully someone will stumble upon my post and find what they're looking for.

Anyone else find it really odd that this forum post is no longer showing up on the main feed?

KirbyM Posted at 2016-7-6 18:54
Hello, Inspire People-

I just wanted to add myself to the list of owners who had problems with firm ...

I have an Inspire 1 with the M3 camera. Upgraded from V1.8.1.00 to V1.9.1.10 Exact same bad characteristics as every one else who is reporting problems with new V1.9.1.10 . Down graded back to V1.8.1.00 . VPS seems to be reporting incorrect altitude. If I put Inspire in Travel Mode then take it back out the VPS works for a few flights then starts to report incorrect altitude again. This started when I upgraded firmware to V1.8.1.00 when it was first released...

You Are Not Alone
DJI

RichJ53 Posted at 2016-7-4 18:11
Hi Rob

Funny story, I was going flying with my friend and packed everything in the car, new Hoodm ...

Ouch!!! Rich! But it's easy to happen, I know very well myself I was going to a soccer field close to my home for testing last year, and when I got there I noted that I forgot the batteries... Luckily it was just a kilometer to home, so I quickly went home and got them.

But glad you got some fine flying with the P4, it's a nice machine, too

I just installed the new firmware that got released, hope the weather gets better. It's been windy and rainy all the week.

Happy flying, mate!

Rob W Posted at 2016-7-7 21:01
Ouch!!! Rich!  But it's easy to happen, I know very well myself  I was going to a soccer field ...

Hi Rob,

Would you please let me know what are the aircraft version and camera version shown on the About page in the DJI GO App after your upgrade with FW v1.09.01.30?

It seems to me that the Aircraft and Camera versions printed in the Inspire 1 Pro Release Notes announced by DJI on today are different from what I actually found in my case.

1.9.1.30 Firmware for Inspire 1 Series

Thanks in advance.

Henry

GabeZ Posted at 2016-7-7 07:13
Anyone else find it really odd that this forum post is no longer showing up on the main feed?

Hi GabeZ,

I notice it too. It's strange.......!

Henry

Henry Mo-Yung Posted at 2016-7-7 15:48
Hi Rob,

Would you please let me know what are the aircraft version and camera version shown on th ...

Hi,

I'll check in a moment, I'm charging the transmitter

Henry Mo-Yung Posted at 2016-7-7 15:48
Hi Rob,

Would you please let me know what are the aircraft version and camera version shown on th ...

Hmmm... I've updated to 1.9.1.30 successfully, and I get:

Normal (latest firmware)
Aircraft: 1.9.1.10+  (note the +)
Camera: 1.9.1.10

I'm connected to the Internet.

Henry Mo-Yung Posted at 2016-7-7 06:48
Hi Rob,

Would you please let me know what are the aircraft version and camera version shown on th ...

Hi Henry

I updated my Inspire 1 V2X3 and get thecamera version 1.8.1.00.  The "+" means the DJI servers has not updated yet. It looks like I may have a VPS problem on my Inspire 1. After recalibration I am seeing a - 0.3 (red) when the aircraft is on the ground. I need someone at DJI to confirm if this is a problem.

Rich







cut from the text file:
Packet: WM610_FW_V01.09.01.30.bin
Upgrading ...
Result: Success.

Cut from the hidden text file:
[00010446]Version checking[1]...
[00010517][08 00][00] v2.14.9.42 -> v2.14.9.42
[00010584][01 00][00] v2.65.5033 -> v2.65.5033
[00010640][01 01][00] v2.65.5033 -> v2.65.5033
[00010715][03 05][00] v34.1.0.5 -> v34.1.0.5
[00010795][03 06][00] v2.4.10.7 -> v2.4.20.18 need upgrade.
[00010856][04 00][00] v1.29.0.92 -> v1.29.0.92
[00010935][05 00][00] v3.0.6.2 -> v3.0.6.2
[00011015][09 00][00] v3.0.0.4 -> v3.0.0.4
[00011117][11 00][00] v3.9.0.0 -> v3.9.0.0
[00011235][12 00][00] v1.11.0.0 -> v1.11.0.0
[00011457][12 01][00] v1.11.0.0 -> v1.11.0.0
[00011555][12 02][00] v1.11.0.0 -> v1.11.0.0
[00011655][12 03][00] v1.11.0.0 -> v1.11.0.0
[00011796][15 00][00] v1.1.2.0 -> v1.1.2.0
[00011895][17 00][00] v1.1.0.4 -> v1.1.0.8 need upgrade.
[00012035][17 01][00] v2.0.1.4 -> v2.0.1.6 need upgrade.
[00012103][19 00][00] v1.0.8.96 -> v1.0.8.96
[00012161]Done.

[00014232]Waiting for user confirm...
[00024287]Timeout, start upgrade automatically.

[00024413]Firmware upgrading[1]...
[00024561][03 06] Firmware upgrade start...
[00259329][03 06] Firmware upgrade finished successfully.
[00259396][17 00] Firmware upgrade start...
[00300645][17 00] Firmware upgrade finished successfully.
[00300711][17 01] Firmware upgrade start...
[00334442][17 01] Firmware upgrade finished successfully.
[00334497]Done.

[00334554]Version checking[2]...
[00334622][08 00][00] v2.14.9.42 -> v2.14.9.42
[00334679][01 00][00] v2.65.5033 -> v2.65.5033
[00334735][01 01][00] v2.65.5033 -> v2.65.5033
[00334830][03 05][00] v34.1.0.5 -> v34.1.0.5
[00334925][03 06][05] v2.4.20.18 -> v2.4.20.18
[00334991][04 00][00] v1.29.0.92 -> v1.29.0.92
[00335105][05 00][00] v3.0.6.2 -> v3.0.6.2
[00335180][09 00][00] v3.0.0.4 -> v3.0.0.4
[00335285][11 00][00] v3.9.0.0 -> v3.9.0.0
[00335385][12 00][00] v1.11.0.0 -> v1.11.0.0
[00335485][12 01][00] v1.11.0.0 -> v1.11.0.0
[00335585][12 02][00] v1.11.0.0 -> v1.11.0.0
[00335685][12 03][00] v1.11.0.0 -> v1.11.0.0
[00337084][15 00][00] v1.1.2.0 -> v1.1.2.0
[00337165][17 00][05] v1.1.0.8 -> v1.1.0.8
[00337284][17 01][05] v2.0.1.6 -> v2.0.1.6
[00337349][19 00][00] v1.0.8.96 -> v1.0.8.96
[00337411]Packet upgrade finish successfully.

Henry Mo-Yung Posted at 2016-7-7 06:48
Hi Rob,

Would you please let me know what are the aircraft version and camera version shown on th ...

Henry

PS:
The Inspire 1 Pro will show 1.9.1.30 for the camera according to the firmware update information PDF.

Looks like you are good to go!

Rich

RichJ53 Posted at 2016-7-8 00:45
Hi Henry

I updated my Inspire 1 V2X3 and get thecamera version 1.8.1.00.  The "+" means the DJI se ...

Dear Rich,

Mine shows a red 0.1m reading when resting on the ground, so it seems normal for your case.

Henry

RichJ53 Posted at 2016-7-8 01:58
Henry

PS:

Dear Rich,

But for my Inspire 1 Pro, it show 1.9.1.30 for the aircraft not for the camera.

I am asking DJI Support staff to confirm if it is correct or not.

Henry

Henry Mo-Yung Posted at 2016-7-7 14:58
Dear Rich,

Mine shows a red 0.1m reading when resting on the ground, so it seems normal for your  ...

Hi Henry,

How are you doing?  I flew 2 times today ... yah I remembered the batteries . I still get the feeling my Inspire sinks when put in a low hover. Are you sure your VPS is reading (red -0.1m) can you switch it to English measurement and see if you get - 0.3)?   I did not worry about it before and now I fly thinking about it when I put the Inspire in a hover far away from me...

Thanks man

Rich

RichJ53 Posted at 2016-7-8 07:59
Hi Henry,

How are you doing?  I flew 2 times today ... yah I remembered the batteries . I still ...

Hi Rich,

Mine gave a reading in Red 0.1M (but not in Red -0.1M). When I set my DJI GO App to report Imperial units, it gave a reading in Red 0.3 FT, exactly the same as in your case as shown in the screen shot in post #315. This reading was accurately reflecting the fact that the VPS sensor was about 4 inches off the ground.

It is my understanding that any VPS reading less than 1 FT (or 1M) will be shown in Red in the DJI GO App to warn flyer that the bird is close to the ground. It does not mean reading of negative figure (i.e. below ground), which is impossible for a VPS sonar sensor to attain such a reading.

It is only when the aircraft flies to such a location (e.g. below a cliff the crest of which is the home point) where the toe of the cliff is far below beyond the VPS sonar sensor's readable distance, then the flight controller of the aircraft will compare the current barometer reading against the barometer reading at home point before the aircraft took off and gives a negative altitude reading of, say -20 FT.

When I hand-raising the bird gradually up from the ground, I saw the reading increasing from Red 0.3, 0.4,...0.9, than change to White 1.0, 1.1, ...... and beyond.

It appears to me that the VPS reading of yours was normal.

Hope the above explanation helps.

Henry