The Phantom DJ
![](https://forum44.djicdn.com/data/attachment/common/65/common_11_usergroup_icon.png) lvl.2
United States
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I'm curious as to why you seem so convinced it was the update that caused the crash. I can easily think of at least a dozen other things that could have more been a factor than an update. How would an update cause a perfectly calibrated and signal locked in drone, to suddenly lose contact and power and just crash? I'm not making the connection. I agree with the poster above that said if all pre flight requirements are met, calibration, battery, mobile device, remote controller all fully charged, firmware updated, unit clean and undamaged, Home point recorded, Safe to Fly green zone indicated on mobile device, it is extremely rare for the drone to just simply drop from the air and crash. Not saying it cannot happen, but these machines have undergone RIGOROUS research and testing. If contact is lost, the unit can self initiate Return To Home, or hover awaiting further instructions.
If the drone was flying and suddenly lost power and dropped, I would think the main culprit would be what supplies the power: your battery. What connection that would have to an update is what mystifies me. If the propellors stop due to loss of power from the battery, there is no lift and lift is what keeps the unit up.
I would venture that the vast majority of crashes and flyaways are due to a lot of other factors besides updates or the machine simply malfunctioning. I know when I crashed, it was primarily because I was sooo anxious to get up in the air that I completely forgot to check my mobile device flight info before I took off. Not saying at all this was your fault, but I can attest from personal experience if all those pre flight requirments were met and you can prove so in your flight logs, DJI should repair the unit free of charge or make you an offer if it was lost. |
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