Please select Into the mobile phone version | Continue to access the computer ver.
can't confirm account
2944 8 2016-7-1
Uploading and Loding Picture ...(0/1)
o(^-^)o
a3
New

Switzerland
Offline

Trying to connect iphone with osmo. Logged in with my login, I am ending up on a screen that sais: "confirm your account". But there is no button to do so. I can only change the login. If I do that, it doesn't help, I am ending up on the same page. How can I connect my iPhone to the osmo please?

2016-7-1
Use props
DJI-H.C
Administrator
Flight distance : 13602 ft
Offline

Hi, I think it means going to your email to confirm the account.

When you register a DJI account, you need to enter the email. Then go to your email to click the button to confirm.

Thank you.
2016-7-4
Use props
a3
New

Switzerland
Offline

But my account is registerd. I already activated an a3 with it.
2016-7-4
Use props
a3
New

Switzerland
Offline

couldn't fix this problem yet. I am runnig DJI Go on an iPhone 4s. Anyone?
2016-7-21
Use props
jonlegz
New

United States
Offline

I had the same, if not similar issue where I would connect to the camera on my Android device through wifi but the app wouldnt detect it. The way I got around it was to turn off the LTE by going into airplane mode, then reactivating the wifi and connecting only through wifi while the LTE was still deactivated. The app detected the camera right away but if I want to turn the LTE back on, the camera feed get interrupted and frozen. I suspect that there is an issue with running both the wifi and the LTE data at the same time confusing the app, I'm not sure.

Also keep in mind I was using an Android device, the Iphone may work differently. I contacted support about this issue and they confirmed that this is not how the app in intended to work but could not offer any resolution. They basically told me to get a iphone @.@

Hope it works and if anyone else is having this issue to chime in please!
2016-7-21
Use props
a3
New

Switzerland
Offline

I got answer from tech support: iPhone 4s is outdated. How horrible. I have to buy a new Phone to use Osmo...
2016-7-22
Use props
nitrosonidoilum
New

Bolivia
Offline

DJI-H.C Posted at 2016-7-4 05:38
Hi, I think it means going to your email to confirm the account.

When you register a DJI account, y ...

a mi nunca me a llegado a mi correo de confirmacion. y se detiene en activando
2016-7-25
Use props
nitrosonidoilum
New

Bolivia
Offline

2016-7-25
Use props
DJI-H.C
Administrator
Flight distance : 13602 ft
Offline

nitrosonidoilum Posted at 2016-7-26 02:38
a mi nunca me a llegado a mi correo de confirmacion. y se detiene en activando

yo no hablo español
2016-7-25
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules