AG0N-Gary
First Officer
Flight distance : 700846 ft
United States
Offline
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What you apparently aren't aware of is that Labroids, and others on the forum, are more than a little sensitive to the term "flyaway". That's because there were lots of early claims of "My phantom just flew away, and it's DJI's fault!" After analysis of the data, almost all of them were caused by the pilot, not DJI, not software, etc. People scan the titles of these messages and get the impression that all Phantoms fly away without cause. The real problem is the owner not realizing the consequences of their actions due to inexperience. Some don't even read the manual!
That said, be sure you also have the latest revision of the manual. It has changed. The one I got with mine last July is lacking lots of newer information that I learned right here on the forum. There are changes in many of the firmware upgrades that sometimes change the way the bird flies. Pay attention also to the tutorial videos, and be sure you seek out the latest version of them. When you find a video with old info in it, please let one of the DJI reps here know so they can get it upgraded and a new version posted for all.
The "flyaway" postings don't do much for the reputation of a good product, so there is a certain sensitivity and defensiveness about that terminology.
There ARE issues with DJI, but if you look around on the forum, there has been a huge improvement in customer relations and understanding of each other since several DJI representatives and helpers have gotten more and more active on the forum. We are all learning more and more about our drones from some of the really knowledgeable people here, and DJI is learning a lot about customer relations and service. I've seen a drastic improvement in the year I've been here. |
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