Northofthe49th
Second Officer
Canada
Offline
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If you have a Phantom 2 Vision or any version Phantom 2 with a Range Extender (RE) you need to be very wary of the version of Vision ap you are running, Android and iOS versions had been released earlier this year that were forcing updates to the Range Extenders and bricking them or causing them to loose live video back to the phone or tablet, Countless users have been affected.
DJI have apparently released new versions of the Vision ap for both Android and iOS which apparently now prevents this forced update however if you have already been affected and the update had been forced to your RE then it is most likel you will need to contact DJi to get your RE replaced.
Too many threads to try to navigate through so i tried to find the ones with more detail to post the links here.
Problems have not been limited to iOS as the first to experience the RE's bricking were Android users back in January, you really think DJI would have learned form this before they dished out the garbage upgrade to iOS users, but no, just had to try to affect everyone off equally!
DJI Tim even posted at one point to contact Dji support to get the range extender module though no reference to what would be involved with that, frankly, it should only be a call, verification of a serial number and new one should be sent with a return pouch for the defective one. That is how it should be done...There are other ways to handle it but why make it so difficult and take away their enjoyment and for some their livelihood?
Just curious, Why was a sticky never posted to let users know to avoid doing the Vision ap upgrade or simply, why was the Vison ap not pulled sooner?
I believe most who purchased their Phantoms registered at some point, why not send an email to advise users of potential problems and a solution to rectify it if you had been affected?
http://forum.dji.com/thread-41279-1-1.html - posted Jan 29, 2016 - Android
http://forum.dji.com/thread-41343-1-1.html - posted Jan 29, 2016 - Android
http://forum.dji.com/forum.php?mod=viewthread&tid=41364&extra=page%3D1%26filter%3Dtypeid%26typeid%3D370%26typeid%3D370 - Posted Jan 29, 2016 - Android
http://forum.dji.com/forum.php?mod=viewthread&tid=56218&extra=page%3D1%26filter%3Dtypeid%26typeid%3D370%26typeid%3D370 - Posted June 23, 2016 - iOS
http://forum.dji.com/forum.php?mod=viewthread&tid=56343&extra=page%3D1%26filter%3Dtypeid%26typeid%3D370%26typeid%3D370 - Posted June 25, 2016 - iOS
http://forum.dji.com/forum.php?mod=viewthread&tid=57515&extra=page%3D1%26filter%3Dtypeid%26typeid%3D370%26typeid%3D370 - Posted July 7, 2016 - iOS
Anyhow, good luck and hope DJI does not lose sight of this issue (cause most users have - bad pun) and can do something to get those of you affected back up with the same Vision you had when you purchased your Drone cause the name Vision is really unfitting at this point!
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