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4K model no signal
493 1 2016-7-13
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ajayrdshah
lvl.2

United Kingdom
Offline

hi all,
I just got my P3 4K model.


I'm a newbie and I updated my firmware wirelessly with a lot of issues, but finally got it updated.

I linked, registered and activated my account with my aircraft at home.

When I took it out for a flight, I just couldn't get a signal on my Samsung note 4. No camera feed. Everything else worked fine. It was difficult to capture video as I didn't know what the view was like.

I checked my image transmission as well, but that didn't make a difference.

Please, could someone help me as I'm now wanting to return this back to the dealer if it's a bug on this specific model?

Thank you.

2016-7-13
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DJI-Paladin
DJI team
Flight distance : 2408 ft

Hong Kong
Offline

Hello ajayrdshah, does the live feed become normal with other mobile devices? Could you please post the upgrade log here? It can be found by these steps:
1. Enable the option of viewing hidden files in your OS. Below are the websites where you can check how to show the hidden files in your PC.
For The Windows System:
http://windows.microsoft.com/en- ... den-files=windows-7
For The Mac System:
http://ianlunn.co.uk/articles/qu ... mac-os-x-mavericks/
2.Enter the root directory of the SD card, then find the hidden folder MISC and enter it. There is LOG folder in it.
3.The LOG txt file is under the LOG folder.
2016-7-14
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