Hi, I just brought my osmo yesterday. It does noise on video and pic in daylight it did not perform as expected
Could anyone help me what can I do with this issue?
video:
https://www.dropbox.com/s/fj6pzufrxtmeqpx/DJI_0068.MOV?dl=0
https://www.dropbox.com/s/8hn3e1mw5okj8bg/DJI_0002.MOV?dl=0

picture:

https://www.dropbox.com/s/xztl9vzuu9tm8pd/DJI_0071.JPG?dl=0

Hi, what settings are you using, in image format,video standard etc?
Is it in auto?
What are you using to veiw the footage?
This doesn't look normal, did you buy from a local dji dealer in your area?, exchange it.

nigelbrinkmann Posted at 2016-7-17 01:19
Hi, what settings are you using, in image format,video standard etc?
Is it in auto?
What are you usi ...

Hi,

I'm using in auto. video standard is pal. I orderd from djicom.

here is another video:

https://www.dropbox.com/s/8hn3e1mw5okj8bg/DJI_0002.MOV?dl=0

That's not normal. What resolution are you using? Your video looks like lowest resolution.
Are you set on 4K 30p?

Please contact the seller for a refund/replacement, the unit is defective.

I've been contaced to Dji.com. I bought from offical website. I did regret! I'm very disappointed about online support service. I wouldn't call support service.

pazmanylaszlo@g Posted at 2016-7-19 05:38
I've been contaced to Dji.com. I bought from offical website. I did regret! I'm very disappointed ab ...

I'm very sorry, just send an email to support@dji.com with description with this issue, and they'll arrange a refund/replacement for you.

Thank you.