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obieezx11
Banned
Flight distance : 8264 ft
Australia
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Tip: the author has been banned or deleted automatically shield
2016-9-23
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DJI-Ken
DJI team
Flight distance : 1515312 ft
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obieezx11 Posted at 2016-9-23 17:22
Yes buddy contact the uncontactable  you will have 1 assistent tell you what they will do for you  ...

You posted the exact same thing in another thread.
What is your ticket# and I will investigate.
2016-9-23
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dax
lvl.2

Canada
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DJI-Ken Posted at 2016-9-22 11:04
All taken care of now?

Yes thanks Ken, It's on the way back.
2016-9-26
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DJI-Ken
DJI team
Flight distance : 1515312 ft
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United States
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dax Posted at 2016-9-27 05:43
Yes thanks Ken, It's on the way back.

Ok, great. Thanks.
2016-9-26
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dax
lvl.2

Canada
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Ken it's arrived, and I just got a notification it's going back to a tech after no-fault found.  Can you please ensure this aircraft is getting replaced please.

I can't afford it to come back again not working.
Thank-you.
2016-9-29
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dax
lvl.2

Canada
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Well I am very happy to report after
- 3 months,
- 4 trips to DJI,
- over $1,000 in my cost (on top of the initial purchase) in unnecessary replaced parts, long distance, and travel to test

I now have a P3A that functions properly.

Thank-you for finally replacing the aircraft.
2016-10-7
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DJI-Ken
DJI team
Flight distance : 1515312 ft
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dax Posted at 2016-10-8 07:38
Well I am very happy to report after
- 3 months,
- 4 trips to DJI,

I honestly don't know what it was, I personally flew a battery with no issues as well as 2 other people.
Anyways, glad the ordeal is finally over.
2016-10-7
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hWI26gflBfEY
New

Australia
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Can u help. Bought P4 sept 4 from Australian company. The drone failed to sensor a big tree and smashed the camera. Supplier asked for it back but now he has sent it to DJI china n 4 weeks later I haven't heard anything after repeated calls n emails. Can I help find it and let me know how I get it fixed n back to me. I can supply details if u reply please   Clackas@hotmail.com. Cheers
2016-10-9
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iuliant
lvl.1
Flight distance : 86070 ft
Romania
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dax Posted at 2016-10-8 02:38
Well I am very happy to report after
- 3 months,
- 4 trips to DJI,

crappiest services and customer care in the world... it's a pitty that some people are still using or buying their products.
2016-10-9
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