Phantom 4 gimbal looks at left
4161 20 2016-7-18
Uploading and Loding Picture ...(0/1)
o(^-^)o
stefk1987
lvl.2
Flight distance : 518176 ft
Greece
Offline

After the latest update i have issues with the gimbal.. It is not looking at the centre anymore. It look a liitle bit to the left. What should i do?? My dealer does not exchange my one month old phantom4.
image.jpeg
2016-7-18
Use props
DJI-Ken
DJI team
Flight distance : 1515312 ft
  • >>>
United States
Offline

perform a gimbal calibration.
2016-7-18
Use props
stefk1987
lvl.2
Flight distance : 518176 ft
Greece
Offline

I have done 4-5 times gimbal cal. I calibrated the imu in a perfect level surface..
2016-7-18
Use props
DJI-Ken
DJI team
Flight distance : 1515312 ft
  • >>>
United States
Offline

stefk1987 Posted at 2016-7-19 05:20
I have done 4-5 times gimbal cal. I calibrated the imu in a perfect level surface..

Can you post a really quick video from the SD card.
2016-7-18
Use props
stefk1987
lvl.2
Flight distance : 518176 ft
Greece
Offline

Ken do you want a video as i turn it on or during the flight?
2016-7-18
Use props
DJI-Paladin
Administrator
Flight distance : 2408 ft
Hong Kong
Offline

Hello stefk1987, have you tried to calibrate the IMU?
2016-7-18
Use props
stefk1987
lvl.2
Flight distance : 518176 ft
Greece
Offline

Yes i calibrated in a totally perfect level. And gimbal calibration followed. Its about 1 degree looking at left
2016-7-18
Use props
stefk1987
lvl.2
Flight distance : 518176 ft
Greece
Offline

Is there anything else you suggest me or should i send it to germany?
2016-7-18
Use props
DJI-H.C
Administrator
Flight distance : 13602 ft
Offline

stefk1987 Posted at 2016-7-19 00:08
Ken do you want a video as i turn it on or during the flight?

He means a video from the camera of the drone, while the drone is in the air. He's asking the video from the SD card of the drone, not the cached video  from your phone/tablet.

So he can assess how severe the tilt is
2016-7-18
Use props
stefk1987
lvl.2
Flight distance : 518176 ft
Greece
Offline


The video is this. i could not put a straight line in the middle.
I can send you some other photos i took right now.
2016-7-18
Use props
DJI-Paladin
Administrator
Flight distance : 2408 ft
Hong Kong
Offline

stefk1987 Posted at 2016-7-19 15:16
https://youtu.be/-mlgQr_mOMA
The video is this. i could not put a straight line in the middle.
I can ...

The horizon is the video is level. At the end of the video, it is recommended to be easy on the sticks, which will make the view better.
2016-7-18
Use props
stefk1987
lvl.2
Flight distance : 518176 ft
Greece
Offline

Ty Paladin. you dont recommend me to send it in for checking?
2016-7-18
Use props
DJI-Paladin
Administrator
Flight distance : 2408 ft
Hong Kong
Offline

stefk1987 Posted at 2016-7-19 15:51
Ty Paladin. you dont recommend me to send it in for checking?

Actually there is no visible problem in your video.  
2016-7-19
Use props
maxgajo
lvl.1
Flight distance : 20413 ft
Italy
Offline

Hi DJI-Paladin, the problem is not the vertical alignment but the horizontal alignement. If you look the camera from the top of the drone you can see that is looking 1 deg left although the position on the RC is centered. It is not easy to see from picture. As I have the same problem, I'll post a picture to se if you can understand as stefk1987 understood perfectly as we have the same problem... Am I worng stefk1987?

Max
2016-7-20
Use props
calmax
lvl.3
United States
Offline

Mine has the same issue.  The camera/gimbal was perfectly centered before firmware update, but after firmware update, the camera/gimbal will point slightly to the left.  I thought something was wrong, so I exchanged to a new one, but the second one also did the same after firmware update.  Must be firmware problem??
2016-8-29
Use props
Yachtfilms
lvl.1
Australia
Offline

did u resolve your issue with gimbal?
2016-9-27
Use props
fans2053cede
New
Flight distance : 54803 ft
Malaysia
Offline

calmax Posted at 2016-8-29 13:37
Mine has the same issue.  The camera/gimbal was perfectly centered before firmware update, but after firmware update, the camera/gimbal will point slightly to the left.  I thought something was wrong, so I exchanged to a new one, but the second one also did the same after firmware update.  Must be firmware problem??

I have the same problem also... Is it normal?
2017-1-7
Use props
TexasTurbo
lvl.2
Flight distance : 1172484 ft
United States
Offline

fans2053cede Posted at 2017-1-7 07:33
I have the same problem also... Is it normal?

return it there is a problem. My first p4 had this problem my second doesn't
2017-1-7
Use props
fans2053cede
New
Flight distance : 54803 ft
Malaysia
Offline

TexasTurbo Posted at 2017-1-7 17:06
return it there is a problem. My first p4 had this problem my second doesn't

Thanks.. I will try contact them...
2017-1-7
Use props
calmax
lvl.3
United States
Offline

The twisting method solved my off centered gimbal problem.

See This Link

2017-1-26
Use props
WindSoul
lvl.3
Flight distance : 16 ft
Canada
Offline

there is a way to straighten the camera. is a combination of C2 and right wheel. I never tried it so cant say how well it works. there is a youtube video.
2017-1-27
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules