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Video Freeze in 4K 30FPS
1782 4 2015-1-26
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clintbarton.ema
lvl.2

United States
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Hi All,

I have only seen this once. I have a case open with DJI and they think a possible sensor issue, but they have not seen the footage yet. RMA turn around time is 4 weeks (yikes). Below is a small video of the issue, has anyone had anything similar to this. I am using the San Disk Extreme Pro SD card (4K rated)

http://youtu.be/Lux4GcfXzzM

Thanks!


2015-1-26
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bsigman.email
lvl.2

United States
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It looked like you gimbal lost horz fix. Did you upgrade to Firmware Version 16 before this started happening?
2015-1-26
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clintbarton.ema
lvl.2

United States
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bsigman.email Posted at 2015-1-27 13:04
It looked like you gimbal lost horz fix. Did you upgrade to Firmware Version 16 before this started  ...

Yes, I was on version 16 before I started. I formatted the SD card and haven't seen the issue again. Waiting to hear back from support.
2015-1-27
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clintbarton.ema
lvl.2

United States
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Support says it's a hardware issue. Had to send the Inspire back in.
2015-1-27
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johanmfr.email
lvl.3
Flight distance : 7046667 ft
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France
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you use SANDISK EXTREME U3 classe 10 ..???? its better
2015-1-28
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