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Very Good Service Support, But..
4521 8 2016-8-11
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julmirecki
lvl.3
Flight distance : 368186 ft
United States
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I just received my P3P from service. It was sent for the Stress Cracks (warranty claim). It took less then three weeks to get it back (longest time in shipping, 5 days each way). Did not have any problems claiming the warranty on that aircraft. My emails where answered in the timely manner. Very friendly support.
The P3P I received is brand new. The question I have is,  why is the new unit model W323A and my old one was W323B. It seems that the one I got back is an older version.
Does it have improved casing or it is just a random unit picked from the store returns?
2016-8-11
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DJI-Paladin
DJI team
Flight distance : 2408 ft

Hong Kong
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Hello julmirecki, what's your RMA number?
2016-8-11
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julmirecki
lvl.3
Flight distance : 368186 ft
United States
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My RMA # 0719201619317323297
Thanks
2016-8-11
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julmirecki
lvl.3
Flight distance : 368186 ft
United States
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DJI-Paladin,
Any news yet on my repair question?
2016-8-13
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DJI-Ken
DJI team
Flight distance : 1515312 ft
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United States
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You have a later model aircraft with the latest everything. Go fly and have fun and enjoy your new P3.
http://www.dji.com/newsroom/news ... al-advanced-motors1
2016-8-15
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julmirecki
lvl.3
Flight distance : 368186 ft
United States
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Ken,
My old one was W323B and the one I received, as replacement, is W323A
it looks lioke "A" is older version.
2016-8-15
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julmirecki
lvl.3
Flight distance : 368186 ft
United States
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It is not the motor version I am taking about , but the model number of the aircraft.
2016-8-15
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DJI-Ken
DJI team
Flight distance : 1515312 ft
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julmirecki Posted at 2016-8-16 04:09
It is not the motor version I am taking about , but the model number of the aircraft.

The model# of the motors go with the aircraft center board, new style motors go with new style center board.
You have a new aircraft of the latest model.
2016-8-15
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julmirecki
lvl.3
Flight distance : 368186 ft
United States
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The aircraft is performing as it should , so I'm not worrying about it any more.
Thanks for looking in to this.
2016-8-17
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