manuel2
lvl.1
Spain
Offline
|
Hello, my name is Manuel and although I follow the forum a while had had no opportunity to participate.
I love you conentar my experience with the technical service of DJI and you give me any advice.
Well, with much sacrifice and effort with it save a few euros to buy the famed Phantom 4. I enjoy it for almost a month without problems until they start firmware updates. The occasion lose control of the drone for 1 or two seconds, but without result. Until one day, unfortunately, it goes against a tree and with such bad luck that also falls into the water .... puffff often dry disgust .... The best, I remove the battery and rice get in a few days.
How I decide to start it, the battery is faulty, I put a book and starts, but the gimbal makes a strange sound and do not see the image signal on the tablet, but flies.
With all the information I get in contact with me and send Dji DHL to pick up the drone with proof of purchase and a description of the facts.
After one week, contact me telling you synchronize the flights from the app and I do. A few days later they tell me they see no anomaly in the case and is not covered by warranty. I spend a budget of repair of more than 1000 euros, and internal gimbal plate, etc ... everything but the housing Osea ...
I trasmito my discomfort and ask them to send me back the drone. After a week I receive in my domicile, and today is the day I still feel angry and not to do and to turn to. I appreciate any advice or suggestions, thanks |
|