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Suspect Fake Battery
2898 17 2016-9-1
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adam1978
lvl.3
Flight distance : 1301555 ft
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Australia
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Hi Guys
I recently upgraded from a Phantom 3 pro to a Phantom 4 and found a very cheap battery localy here in Sydney , retail price is $289 AUD and this one was $100 AUD.
I'm now thinking this may be a fake as the plastic on the rear cover seems to be different to the 2 original batteries I have, the plastic on the suspect battery is more translucent than the originals.
Is it possible for someone to check my serial number ?
thanks
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2016-9-1
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adam1978
lvl.3
Flight distance : 1301555 ft
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Australia
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Suspect battery is the one on the left.
2016-9-1
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mart.kask
lvl.3
Flight distance : 516237 ft
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Does it work fine? Because according to DJI, parts that are not original, wont work  
2016-9-1
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DJI Natalia
Administrator
Flight distance : 318 ft

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Hello adam1978, I have checked the serial Number 082AD5403102E0, and it is the authentic battery. Please do not worry about it.
BTW, it's recommended to buy the products in our official store.
2016-9-1
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adam1978
lvl.3
Flight distance : 1301555 ft
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Australia
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DJI Natalia Posted at 2016-9-1 19:18
Hello adam1978, I have checked the serial Number 082AD5403102E0, and it is the authentic battery. Pl ...

Thanks Natalia
$100 was just too good to pass up.
2016-9-1
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lethal
lvl.4
Flight distance : 71096 ft
Australia
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DJI Natalia Posted at 2016-9-1 19:18
Hello adam1978, I have checked the serial Number 082AD5403102E0, and it is the authentic battery. Pl ...

Natalia,
unfortunately, due to various reasons, the DJI Official store charge Australian purchasers a substantial premium of what the US market is charged and claim it is difference in VAT. I would much prefer to buy direct from DJI but simply cannot afford the premium which is as much as 40% over the US with substantially higher postage costs as well so am forced to buy elsewhere and take the risk. (And yes, I have made a reasonably substantial purchase from your online store)
2016-9-1
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DJI Natalia
Administrator
Flight distance : 318 ft

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It's recommended to buy the products from the authorized agent and official online stores. Please check the warranty policy for details "Customers can obtain warranty service only at a designated DJI repair center in the region where he/she purchased the product. However, depending on part availability, customers can obtain cross-regional repair service at an additional charge. "
Here is the website: http://www.dji.com/service/policy
2016-9-1
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nigelbrinkmann
lvl.4
Flight distance : 586391 ft
Australia
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lethal@ozisp.co Posted at 2016-9-1 19:54
Natalia,
unfortunately, due to various reasons, the DJI Official store charge Australian purchaser ...

Just out of intrest, what store in Aus did you find that battery?
2016-9-1
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adam1978
lvl.3
Flight distance : 1301555 ft
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Australia
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nigelbrinkmann Posted at 2016-9-2 14:21
Just out of intrest, what store in Aus did you find that battery?

Wasn't a store , just a private seller.
2016-9-1
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rodrigo linkweb
lvl.2
Flight distance : 2217487 ft
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Brazil
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DJI Natalia Posted at 2016-9-1 01:18
Hello adam1978, I have checked the serial Number 082AD5403102E0, and it is the authentic battery. Please do not worry about it.
BTW, it's recommended to buy the products in our official store.

Natalia, could you please check my battery serial number? 082AD5P031075E
2017-1-27
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Gyciakas
lvl.3
Lithuania
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Hello Natalia,

And mine please: 082ADA403104VS
2017-1-27
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Thrasher-HD
lvl.3
Flight distance : 28612 ft

United States
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is there a site an end user can check?
2017-1-28
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Cabansail
lvl.4
Flight distance : 136686 ft

Australia
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Rather than start a new thread I will ask here as it's on the same topic.

My system came with two batteries but they look slightly different. One looks like all the others I have seen but  one has different shaped lights.


IMG_1592.JPG
2017-1-28
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Labroides
Core User of DJI
Flight distance : 9991457 ft
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Australia
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Cabansail Posted at 2017-1-28 18:10
Rather than start a new thread I will ask here as it's on the same topic.

My system came with two batteries but they look slightly different. One looks like all the others I have seen but  one has different shaped lights.

That one is an aftermarket battery, definitely not DJI.
But for the other folks above
There are no fake P4 batteries.
2017-1-28
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Vinniez
lvl.4
Flight distance : 2106204 ft
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Indonesia
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HI Natalia ,

could you also to help check my batt : 082AD7F0310HYY

thanks
2017-1-30
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fanse4f432ec
New
United States
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I have recently bought 2 batteries from a local and have questions to the authenticity the one on the right I am pretty sure id authentic as it works and interfaces properly.  The one on the left when inserted into the aircraft automatically turns the aircraft on without turn on the battery.  I have also noticed the suspect battery on the left has 5degc to 40degc and I've never seen this on any other batteries I own.  Any help would be greatly appreciated.  [/img]  
2017-8-6
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Labroides
Core User of DJI
Flight distance : 9991457 ft
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Australia
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fanse4f432ec Posted at 2017-8-6 18:48
I have recently bought 2 batteries from a local and have questions to the authenticity the one on the right I am pretty sure id authentic as it works and interfaces properly.  The one on the left when inserted into the aircraft automatically turns the aircraft on without turn on the battery.  I have also noticed the suspect battery on the left has 5degc to 40degc and I've never seen this on any other batteries I own.  Any help would be greatly appreciated.  [/img][view_image]  [view_image]

If it works it's probably genuine but no-one is going to be able to say anything without any evidence to see.
2017-8-6
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echelon74
New

United States
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Did the pictures not attach>?   Evidence ?
2017-8-6
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