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OSMO Mobile - Shipping
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4393 117 2016-9-1
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houston
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How fast are these shipping? I just ordered one adn they say it ships in 3-4 days after payment is confirmed but is it shipping from California or China? How long can I expect to wait? I normally would not be so concerned but I have a gig coming up that I could rally use this on and am wondering if I will get it in time.

Many thanks,
Houston


2016-9-1
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johnlega
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United States
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I also just ordered one and I'm just outside of Houston...
2016-9-1
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DJI-Ken
DJI team
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They are probably coming form China. But you would need to contact online sales for that question. You may not have it in time for your gig.
2016-9-1
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houston
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Thank you Ken. I have sent an email. So now I will see what they say when (if) they respond.

Many thanks,
Houston
2016-9-1
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DJI-Ken
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houston Posted at 2016-9-2 07:24
Thank you Ken. I have sent an email. So now I will see what they say when (if) they respond.

Many  ...

They will respond. After a few days when the PayPal clears you should get a shipping notification. If you don't get anything after the labor day holiday let me know.
Also, you have to reply to one of my posts or I will not get a notification.
2016-9-1
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iangoldberg71
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I am in the same boat.  I ordered yesterday.  Spoke with someone at DJI via the chat on their site asking when it would be shipping and where it would be shipping from.  After giving my order # I was told the following:

It has a ship date of 9-8-16
As of now there has not been a warehouse selected as of yet sir.

2016-9-2
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chadbello619
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I ordered one with the base yesterday as well. Said it would ship after cleared payment so it should ship Monday or Tuesday. Probably shipping from China so I hope to get it by next weekend.
2016-9-2
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DJI-Ken
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houston Posted at 2016-9-2 07:24
Thank you Ken. I have sent an email. So now I will see what they say when (if) they respond.

Many  ...

No problem, I'd look for an alternative for your gig to be on the safe side.
2016-9-2
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DJI-Ken
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iangoldberg71@g Posted at 2016-9-3 00:15
I am in the same boat.  I ordered yesterday.  Spoke with someone at DJI via the chat on their site a ...

Maybe they will start getting to customers around the 15th or later if they told you shipping on the 8th.
2016-9-2
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DJI-Ken
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chadbello619@gm Posted at 2016-9-3 00:32
I ordered one with the base yesterday as well. Said it would ship after cleared payment so it should ...

I don't think it's going to ship Monday or Tuesday. It says 3-5 business days after payment confirmed.
That's business days and if it takes a few business days for the payment to clear then 5 business days then it may be shipped around the 13th. But again, online sales would have to tell you a more precise ship date.
2016-9-2
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keuchhusten
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Germany
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I asked the online Sales yesterday how long it takes to get it to Germany!
He says 8-10 Wrkdays! I hope to get it before 17.09.16 when Vacations starts
2016-9-2
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iangoldberg71
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Woke up this morning to see that on the DJI site my order is marked as shipped! (osmo mobile, tripod & extension arm, & base)

Coming via FedEx, but no tracking number yet so no idea if its shipping from China or elsewhere
2016-9-5
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PXfbYiYacSDp
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iangoldberg71@g Posted at 2016-9-5 19:48
Woke up this morning to see that on the DJI site my order is marked as shipped! (osmo mobile, tripod ...

When did you place your order?

Thanks!
2016-9-5
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iangoldberg71
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PXfbYiYacSDp Posted at 2016-9-5 22:48
When did you place your order?

Thanks!

September 1st at 11am EST
2016-9-5
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houston
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Same here and I have no tracking number as of yet either. Perhaps tomorrow. Really hope its coming from Cali.
2016-9-5
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houston Posted at 2016-9-6 03:27
Same here and I have no tracking number as of yet either. Perhaps tomorrow. Really hope its coming ...

I also ordered  on the 1st, but no status change as of yet. I am in Georgia.
2016-9-5
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chadbello619
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September 1st at 7pm PST. I really hope tomorrow I'll get a tracking number.
2016-9-5
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DJI Store
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Hong Kong
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We are arranging shipment.
2016-9-5
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keuchhusten
lvl.2

Germany
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I get my Tracking data today, it starts in Shenzhen:
Estimated Delivery:
Friday, September 09, 2016
By End of Day
I hope the custom makes no trouble!
2016-9-6
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iangoldberg71
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I also got my tracking info... Estimated Delivery to NYC is Sept 8th!

Coming from Shenzhen, China... extremely quick if that estimated delivery is true and perfect for me since im going away Sept 9th!

excited!!

2016-9-6
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nwoodman
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Australia
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Me too. Delivery to Australia scheduled for Friday. We fly out for Vanuatu on Saturday. It was a long shot but customer service has been awesome in comms and managing expectations. I will be disappointed but understanding if it doesn't turn up. Either way if it turns out to be half as good as I have seen in the reviews it is going to be a winner. Might even consider upgrading to the new iPhone - 60fps 4K and Osmo Mobile...I might as well open my own film studio
2016-9-6
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houston
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Looks like we are all getting them this week. I must say, i am quite impressed. I really didn't expect to see it until after the 15th since it was coming from China.
2016-9-6
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chadbello619
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I just chatted with a DJI rep and they told me mine is not shipping until the 9th coming from China I ordered on Sept 1st at 7pm PST.
2016-9-6
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jamesburchell
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United Kingdom
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I'm in the same boat, ordered 1st Sept at 14:00 and still says shipping pending. Hope it ships soon, I'm talking myself out of having it more by the day!
2016-9-6
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DJI-Ken
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keuchhusten Posted at 2016-9-6 18:38
I get my Tracking data today, it starts in Shenzhen:
Estimated Delivery:
Friday, September 09, 2016

That's awesome, good to hear.
2016-9-6
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DJI-Ken
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chadbello619@gm Posted at 2016-9-6 23:28
I just chatted with a DJI rep and they told me mine is not shipping until the 9th coming from China  ...

If shipping on the 9th from China, you still will get it pretty quickly.
2016-9-6
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iangoldberg71
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Just got a notification that delivery for me changed from the 8th to the 9th

im leaving for the weekend friday evening... hope it gets here before I leave!  dying to shoot my trip with it
2016-9-6
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chadbello619
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Maybe they are trying to sort out the reported issues from early adopters
2016-9-6
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aGmglCymCK4k
First Officer
Flight distance : 299708 ft
Canada
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Order Time:        2016-09-01 18:47:51 (UTC)

Canada - Ontario

Shipment - Pending ..
2016-9-6
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HansSolo1911
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chadbello619@gm Posted at 2016-9-6 20:01
Maybe they are trying to sort out the reported issues from early adopters

Not liking what I'm seeing on YouTube  with the two that were uploaded today, not sure if I should cxl my order or give it a shot.
2016-9-6
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SsIcvAdKr9w3
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Ordered mine on 9/2. I've been constantly checking my shipping status because I can't wait to get this thing, hoping it changes to "shipped" soon  
2016-9-6
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DJI-Thor
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nwoodman Posted at 2016-9-6 21:11
Me too. Delivery to Australia scheduled for Friday. We fly out for Vanuatu on Saturday. It was a lon ...

Two things I should remind you though, first the iPhone 7 doesn't have a 3.5mm port, so it can't use conventional external mic, the lightning port also won't work in Osmo Mobile, that only leaves you the option of Bluetooth mic.  

Second is that Osmo Mobile currently can't shoot 60fps yet on iPhone, due to some development issues. (Apple don't release the 60fps SDK). Though in cases that you really need 60fps, you can record with iOS's own record app, without connecting to Osmo Mobile.

2016-9-6
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DJI-Thor
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HansSolo1911 Posted at 2016-9-7 08:41
Not liking what I'm seeing on YouTube  with the two that were uploaded today, not sure if I should ...

Hi, what issues did you see?
2016-9-6
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HansSolo1911
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DJI-Thor Posted at 2016-9-6 23:10
Hi, what issues did you see?

The two I watched they both complained that it wasn't stable, to me the video they shot wasn't smooth.  
2016-9-6
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aGmglCymCK4k
First Officer
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HansSolo1911 Posted at 2016-9-6 20:41
Not liking what I'm seeing on YouTube  with the two that were uploaded today, not sure if I should ...

Are you talking about this one ?

2016-9-6
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aGmglCymCK4k
First Officer
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This one seems good

2016-9-6
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Lofty Visions
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aGmglCymCK4k Posted at 2016-9-7 12:31
This one seems good

https://www.youtube.com/watch?v=f6wqEAZHmDs

Can DJI please tell me when they will be sending out stock to local suppliers in Australia? No offense but I refuse to buy direct after all the shipping delays i've had to deal with in the past. Thanks
2016-9-6
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keuchhusten
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Germany
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WOW, my Osmo arrived Germany today morning!

Customs status updated        LEIPZIG - GERMANY

Shenzhen-->Germany in 24h, respect DJI
2016-9-7
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HansSolo1911
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United States
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aGmglCymCK4k Posted at 2016-9-7 00:28
Are you talking about this one ?

https://www.youtube.com/watch?v=xvybKlIWf50

Yes that was one of them, I will check out the other one you just posted.
2016-9-7
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HansSolo1911
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aGmglCymCK4k Posted at 2016-9-7 00:31
This one seems good

https://www.youtube.com/watch?v=f6wqEAZHmDs

Agree that is smooth!
2016-9-7
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