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Black Screen and can't record ! HELP !
908 4 2016-9-9
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vladco22
New
Spain
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My Dji osmo stopped working from nothing , when i turn it on it shows me the battery and N/A to everything in the screen, the gimbal is working perfectly  , but it has a black screen and the yellow and green lights are on . I ve tried a new sd card , but is not working . What can I do ? Please help me .

BLACK SCREEN

BLACK SCREEN

LIGHTS ON

LIGHTS ON
2016-9-9
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DJI-Thor
Administrator
Flight distance : 13602 ft
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Hi, please email support.eu@dji.com to send it in, thank you.  The video transmission chip is probably defective, need to take a look.
2016-9-9
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djiuser_FOyPrJHhRYR9
New
India
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same problem i'll face please help me
2024-9-22
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DJI Diana
Administrator
Flight distance : 2408 ft

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djiuser_FOyPrJHhRYR9 Posted at 9-22 09:57
same problem i'll face please help me

Hi there,
thank you for reaching out.

Please provide us with the screenshot that showing the error message, if possible.

Looking forward to your response.
2024-9-23
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Vanghelis
lvl.1
Flight distance : 79852 ft

Romania
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it is a firmware update issue of the camera, i have the same problem,update failed and now is stuck. i can`t start any firmware update.maybe there is a way via an old dji go application
3-11 10:08
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