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OSMO Mobile and iPhone 7 Plus issue
6296 3 2016-9-20
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f
lvl.2
United States
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Hi everyone,
I received my Osmo Mobile today.
Balanced my iPhone 7 Plus, calibrated the gimbal and used the DJI app to shoot a couple of short videos.
The video skips abruptly every few seconds (feels like stopping, starting and forwarding very quickly for a split second). Not sure is the iPhone stabilization is doing that...
If I shoot using any other app, all is well. So it's seam to be a DJI Go app. Is the app compatible with the iPhone 7 Plus?
here's an example on Youtube:




Thx!
federico

2016-9-20
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DJI-Thor
Administrator
Flight distance : 13602 ft
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Hi, we're aware of this issue. Other people report that this only happens in 4K, would you please try a different resolution and see if it happens?  Also, you can you stock app of iOS for shooting 4K video on Osmo Mobile.  We'll fix this issue through firmware update.
2016-9-20
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Mr Lupin
lvl.1

Russia
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I did tests in 720p and it's exactly the same... I bought this device for this purpose first and then it's useless . Fix that quickly please
2016-9-24
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kbirand
lvl.2

Italy
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I have exactly the same problem... any updates ?
2016-11-25
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