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Warranty
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romeogolf70
lvl.1

United States
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My P3S was less than 6 months old when I sent it in for a Gimbal Gyroscope Error. It is considered out of warranty. Help me understand. I thought camera and gimbal are good for six months? CRM 0526000000195; Case number CAS-243170-P3W8C8
2016-9-23
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connoryankees4
lvl.1

United States
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I had a similar problem with the gimbal it was tilted beyond my abilty to fix it sent it to repair and received the invoice which said its non warranty due to a user error even though i only crashed it once (about a week before the gimbal was messed up)
2016-9-23
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DJI Natalia
Administrator
Flight distance : 318 ft

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Hello romeogolf70, may I know when you bought it? have you provided your invoice to our support? or you could post here, I' ll help you look into it.
2016-9-23
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