bmhawkins
lvl.2
Flight distance : 2745971 ft
United States
Offline
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Peculiar problem on my P4. I lose FPV transmission whenever I take a picture or try to switch into video mode at all. Either of these events make the screen go black for several seconds and the I get an "image transmission lost" alret. When the aircraft is on the ground, you can hear the fan turn off and come back on along with the gimbal moving through its start up motions. FPV comes back on after a few seconds but again stuck in photo mode and it will crash and restart again if I switch into video mode or take a photo. None of this affects the flight of the aircraft, but I can't record imagery at all.
Firmware and app are up to date. I doubt it's a problem with the app or my iPad because I even get the same behavior when I disconnect my ipad entirely and use the transmitter buttons to trigger a photo or video. Same thing with my iPhone. Seems like a problem with the drone's FPV system.
I've tried the "reset camera" feature, different SD cards, formatted SD cards, different batteries. I've cleared video cache and made sure there's adequate space for recording new transmissions. The drone has never been damaged and has worked flawlessly for the 4 months I've owned it.
Is there a way to do a factory reset on the Phantom 4? I can't seem to find anything.
I searched the forums but haven't seen anyone else mentioning a problem like this. Hope it's not a duplicate post. Would really appreciate hearing from anyone who has encountered this issue. Thanks!
Hawk
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