Please select Into the mobile phone version | Continue to access the computer ver.
Hey DJI why have you forgotten about your Z3 customers
1048 20 2016-9-28
Uploading and Loding Picture ...(0/1)
o(^-^)o
BIGDZ
Captain
Flight distance : 2220722 ft
  • >>>
United States
Offline

the title says it all, I won't stop with threads and post about this. Common DJI take care of your loyal customers.
2016-9-28
Use props
RichJ53
Captain
Flight distance : 1626135 ft
  • >>>
United States
Offline

Amen my friend

I hope they will come out with a fix soon.

Rich
2016-9-28
Use props
BIGDZ
Captain
Flight distance : 2220722 ft
  • >>>
United States
Offline

RichJ53 Posted at 2016-9-28 09:42
Amen my friend

I hope they will come out with a fix soon.

According to Ken I should send my z3 in...I guess I'm the only one experiencing issues-incredible-there is. O accountability...guess I'll call and send it in lmao
2016-9-28
Use props
outlaw
lvl.4
  • >>>
United States
Offline

Please DJI  Z3 problems here also!
2016-9-28
Use props
SamEAS
lvl.2

United States
Offline

Yeah I was told months ago that this was going to get fixed. WTF DJI! DJI-KEN you want to stop giving contradictory information and actually post an official response? I am an industrial user meaning I don't have the time to send in a camera and have it go through limbo for a few weeks. Get it figured out for Christ's sake!
2016-9-29
Use props
BIGDZ
Captain
Flight distance : 2220722 ft
  • >>>
United States
Offline

SamEAS Posted at 2016-9-29 13:07
Yeah I was told months ago that this was going to get fixed. WTF DJI! DJI-KEN you want to stop givin ...

I just sent mine in to DJI per request of DJI Ken... on the Rcgroup forum Tahoe ed  has notified the powers that be about this issues. Why is it taking this long to fix...who knows?
2016-9-29
Use props
RichJ53
Captain
Flight distance : 1626135 ft
  • >>>
United States
Offline

BIGDZ Posted at 2016-9-28 09:57
According to Ken I should send my z3 in...I guess I'm the only one experiencing issues-incredible- ...

Kens only trying to help. FYI...... just updated the new DJI Go App 3.0 but have not tried it yet.

bigdz ...please try the new DJI Go App 3.0 and let us know if they fixed the camera issues

Rich

2016-9-29
Use props
BIGDZ
Captain
Flight distance : 2220722 ft
  • >>>
Offline

RichJ53 Posted at 2016-9-30 11:38
Kens only trying to help. FYI...... just updated the new DJI Go App 3.0 but have not tried it yet. ...

Z3 is heading to DJI LA, when it's all said and done I'm sure they'll realize, it's not broken but requires a firmware update to fix the issues. It's so frustrating! And honestly shock DJI hasn't done anything to remedy these issues.
2016-9-29
Use props
RichJ53
Captain
Flight distance : 1626135 ft
  • >>>
United States
Offline

BIGDZ Posted at 2016-9-29 20:59
Z3 is heading to DJI LA, when it's all said and done I'm sure they'll release, it's no broken but  ...

I saw your response about sending it into the shop after I posted my comment.  

They are really dragging their feet on this one. All I can surmise is that it must be a bigger problem than a simple fix.  Sorry man, keep us posted with the results of your experience.

Rich
2016-9-29
Use props
Farnk666
Captain
Flight distance : 1711394 ft
Australia
Offline

Shouldn't have to send in a new product for repair that just doesn't work due to manufacturing faults.
This should be a world wide recall.
2016-9-29
Use props
mike
lvl.2

United States
Offline

Okay guys, what's going on now with your Z3's?  I was a very early adapter and have gone thru some crazy things to get mine working properly.  Thought about sending it back several times.  I can say all the bugs are gone and the only issue I have is a lag which I can deal with and may get fixed down the road.  Believe me, I wanted to send this thing back.  Although there has not been much support, here are the major deal breakers that allowed me to eliminate the bugs.  First and foremost no one talks about.  1.  The SD card.  The SD card for my inspire 1/x3 does not work on the Z3.  The bugs with this were many.  A portrait view on my Samsung Galaxy Tablet, loss of horizontal c1 movement and more.  I use the original card that came with the Z3 and everything now works.  Somewhere in between I did a radio calibration, a gimbal calibration, and a reinstall of the newest version of the DJI go app, and all seems good now.
2016-9-30
Use props
BIGDZ
Captain
Flight distance : 2220722 ft
  • >>>
United States
Offline

mike@shockleyho Posted at 2016-9-30 08:27
Okay guys, what's going on now with your Z3's?  I was a very early adapter and have gone thru some c ...

Lag and transmission break up were my issues...also  focus was off but I think it was because I never set the auto focus meter or whatever it's called.  I sent mine back to DJI when it returns I'll do what you suggested. Appreciate the post
2016-9-30
Use props
uptowndisco
Second Officer
Flight distance : 5486841 ft
  • >>>
United Kingdom
Offline

Paint you Z3's yellow and call it a Lemon , for that is what it is , hang you Heads DJI !

Promised from day one there was a fix being worked ,  hear that ??? , nah , it is the sound of silence from DJI
2016-10-4
Use props
feethea
lvl.2
Flight distance : 387940 ft
  • >>>
Offline

Amen brother - COME ON DJI, WHERE'S YOUR LOYAL CUSTOMER SUPPORT?
2016-10-4
Use props
uptowndisco
Second Officer
Flight distance : 5486841 ft
  • >>>
United Kingdom
Offline

Not letting this GO DJI

ZENMUSE Z3 DOWNLOADS  where is the fix for the Z3 !!
2016-10-11
Use props
Farnk666
Captain
Flight distance : 1711394 ft
Australia
Offline

uptowndisco@hot Posted at 2016-10-12 07:37
Not letting this GO DJI

ZENMUSE Z3 DOWNLOADS  where is the fix for the Z3 !!

Just return it for a refund - it is not fit for purpose
2016-10-11
Use props
RichJ53
Captain
Flight distance : 1626135 ft
  • >>>
United States
Offline

Farnk666 Posted at 2016-10-11 17:26
Just return it for a refund - it is not fit for purpose

This fix has completely gone dead!  

Sorry that it is taking so long and DJI is very quiet

Rich
2016-10-11
Use props
Inspired_Mike
lvl.2

United States
Offline

uptowndisco@hot Posted at 2016-10-4 13:54
Paint you Z3's yellow and call it a Lemon , for that is what it is , hang you Heads DJI !

Promised  ...

if you haven't seen this, finally a fix for the z3 and osmo
2016-12-4
Use props
SkyHigh UAV
lvl.4
Flight distance : 308904 ft
Australia
Offline

Farnk666 Posted at 2016-10-12 08:26
Just return it for a refund - it is not fit for purpose

Can you get a refund on the Z3, was told by DJI on here that they don't do refunds ?????
2016-12-4
Use props
Farnk666
Captain
Flight distance : 1711394 ft
United States
Offline

SkyHigh UAV Posted at 2016-12-5 14:25
Can you get a refund on the Z3, was told by DJI on here that they don't do refunds ?????

Where did you buy it from?
If a retailer here in Oz, you have rights under the consumer protection act.

If from DJI directly, you have to make noise and make the case that it doesn't work as advertised.
2016-12-4
Use props
SkyHigh UAV
lvl.4
Flight distance : 308904 ft
Australia
Offline

Farnk666 Posted at 2016-12-5 12:09
Where did you buy it from?
If a retailer here in Oz, you have rights under the consumer protection act.

Was purchased in Sydney, will chat with them tomorrow and see if I can get a refund on it.
thanks
2016-12-5
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules