Osmo Mobile Gimbal Problem
2368 4 2016-9-29
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kmhanson
lvl.1
Flight distance : 840410 ft
United States
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I just got my Osmo Mobile, balance the phone, powered on and the gimbal seems like it's powering up and initializing, but then it stops and the status light flashes yellow. This is right out of the box. I'm thinking I have a defective gimbal. I've tried numerous times and always get the flashing yellow light. Thoughts?

-kevin

2016-9-29
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userc2f3482696
lvl.2
Flight distance : 3529009 ft
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Cyprus
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Maybe is the phone detector sensor..try remove the case from your phone ( if you have one) or try put a tape over the sensor..
2016-9-29
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kmhanson
lvl.1
Flight distance : 840410 ft
United States
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userc2f3482696 Posted at 2016-9-30 08:30
Maybe is the phone detector sensor..try remove the case from your phone ( if you have one) or try pu ...

I did try that as well and same problem. When the Osmo is powered on the gimbal will rotate right or left almost all the way, go back toward center and then go limp and flash yellow.
2016-9-29
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DJI-Thor
Administrator
Flight distance : 13602 ft
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Sorry about it, please contact support.us@dji.com to send it in for an exchange.  Sounds like a screw inside the gimbal is loose.

2016-9-29
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Ebaez12
lvl.1
Flight distance : 118888 ft
United States
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You have to fully charge it first
2016-10-6
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