Geebax
Captain
Australia
Offline
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The response is often negative simply because a lot of the incidents are the fault of the pilot. Mind you, that does not excuse them.
Looking at your Healthydrones report, there is nothing in it to indicate anything went wrong, and that is a problem for you, because there is nothing in there to tell DJI that the aircraft failed for any reason either. It is simply a case of insufficient data to draw a conclusion. I agree that it is upsetting to lose an aircraft with that amount of money invested in it, but it is a risk you take every time you fly it. Same for RC aircraft enthusiasts through the years, you have to be ready to accept total loss of the aircraft for whatever reason, otherwise you don't get involved in the hobby.
In this case I wonder if something brought your aircraft down, as it appeared to be operating normally up to that point. Contrary to what a lot of people think, there are more than two answers in this situation, one being it was the fault of the pilot, two being it was the fault of the aircraft manufacturer. There is a third one, an external influence that was not under the control of the first two.
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