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Broken Gimbal Repair?
3675 9 2016-10-4
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steven.r.espino
lvl.1
Flight distance : 305358 ft
United States
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I've heard that there are many other fellow Inspire 1 Pro Pilots who are having the same issues as myself with the gimbal breaking from slight impacts.  My question is, what are you guys doing for fast repair?  Thanks!

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2016-10-4
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DJI-Paladin
DJI team
Flight distance : 2408 ft

Hong Kong
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Hello sir, really sorry to hear about that,  the best course of action would be sent it in for evaluation and repair, please feel free to contact our tech support firstly at support.us@dji.com for further help.
2016-10-4
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markaguille
Captain
Flight distance : 2031818 ft
Guernsey
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Hi Steven,

Take a look at this thread on Inspire Pilots forum. It may be just what you're looking for.

Mark G.
2016-10-9
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RichJ53
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Flight distance : 1788284 ft
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United States
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markaguille Posted at 2016-10-9 08:11
Hi Steven,

Take a look at this thread on Inspire Pilots forum. It may be just what you're looking f ...

mark you forgot the link

Rich
2016-10-9
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Aeromirage
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Flight distance : 1778045 ft
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United States
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Probably this link: http://www.inspirepilots.com/threads/x3-x5-gimbal-parts.11908/
2016-10-9
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markaguille
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Flight distance : 2031818 ft
Guernsey
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Aeromirage Posted at 2016-10-10 03:28
Probably this link: http://www.inspirepilots.com/threads/x3-x5-gimbal-parts.11908/

Thankyou Aero, that's the one
2016-10-10
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markaguille
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Flight distance : 2031818 ft
Guernsey
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RichJ53 Posted at 2016-10-10 01:35
mark you forgot the link

Rich

This one Rich.

http://www.inspirepilots.com/threads/x3-x5-gimbal-parts.11908/
2016-10-10
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dobmatt
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Flight distance : 1831050 ft
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Although replacement of mechanical parts broken on impact may seem simple enough for accomplished hobbyist, the Zenmuse X5 gimbal is much more complex than just that. It requires sophisticated assembly and alignment, which - without detailed instructions - is next to impossible to perform. Been there, did that... I'll recommend sending the unit for repair ... In my case it took a week to get fixed gimbal back from California to AB, Canada. Expect 300-400 USD penalty, though ...
2016-10-10
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RichJ53
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Flight distance : 1788284 ft
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markaguille Posted at 2016-10-10 11:07
This one Rich.

http://www.inspirepilots.com/threads/x3-x5-gimbal-parts.11908/

Thanks Mark

The parts look very well made indeed! I am not sure that I would want to tackle the repairs on a X5 camera. I think I would send it to DJI for repairs

Rich
2016-10-10
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DJI-Jamie
DJI team
Flight distance : 112405 ft
United States
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I would concur that sending the gimbal in for service would be the best course of action.
2016-10-11
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