ntsplumbing
 lvl.2
Flight distance : 2246670 ft
Australia
Offline
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A month ago I got my p4 up ready to go,safe to fly status showing. Acceded to 10m above a river then the p4 took off in a semi circle and spinning around backwards before hitting a tree on the bank then the concrete path below!! Gimbal bent, legs broken and body scratched up. I emailed DJI and they instructed how to download flight file and email to them. A week later I was told it was a compass fault and the repairs would be covered. A courier was organised by DJI and picked up from my home and sent to DJI in Melbourne. Two weeks later it arrived back. Looks like its a new replacement as the serial numer is different! I couldn't fault DJI in their service and help I recieved. They were great in communication and organising pick up and delivery.
Thanks Dji!!!
Thought I would post this as i have seen so many negative posts |
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