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issues connecting RC to phantom
895 14 2016-10-9
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jr03121982
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United States
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i had my phantom (5.8) put up for a while and finally decided to take it flying. I connected it to the computer and when i tried to to a callibration, its not reading any movemet on the sticks. I tried to pair the phantom with the pairing button inside the battery compartmet. if i just try to turn on the phantom and the controller the drone shuts off like the battery is dead (its not). my controller does have a micro usb port but its inside the actual controller case. any ideas what it could be.
2016-10-9
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DJI Natalia
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Flight distance : 318 ft

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Hi jr03121982. please help clarify your aircraft's model. Maybe the assistant did not recognize your remote controller when connecting it to computer.
The battery is full-charged, right? would you please make a short video for us? thanks.
2016-10-9
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jr03121982
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United States
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it's a phantom 2.0 model p330D. when i power it on, it goes between yellow and green but as soon as i power on the controller it flashes red now. ill make a video tomorrow
2016-10-9
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jr03121982
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United States
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ok so now its just blinking red. when it first pops up it has 1 green light and then it goes red. i tried to do a compass calibration by flipping up and down the toggles but there is no response. any ideas?
2016-10-10
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DJI Mindy
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Flight distance : 7 ft
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jr03121982 Posted at 2016-10-11 11:57
ok so now its just blinking red. when it first pops up it has 1 green light and then it goes red. i  ...

Sorry, your video is private.We cannot watch it.
2016-10-11
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jr03121982
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United States
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sorry. i changed it...
2016-10-11
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DJI Natalia
Super Moderator
Flight distance : 318 ft

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jr03121982 Posted at 2016-10-12 11:36
sorry. i changed it...phantom

Please try to download Naza-M Assistant for the aircraft, install it and then connect your phantom to your PC to check details through the assistant.
Here is the link:
http://www.dji.com/phantom/info#downloads
2016-10-11
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jr03121982
lvl.1

United States
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i have downloaded it. it recognizes the the phantom (i tested the propellers) but no movement on the transmitter shows up on the RC tab
2016-10-12
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jr03121982
lvl.1

United States
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Any suggestions?
2016-10-15
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DJI-Jamie
DJI team
Flight distance : 112405 ft
United States
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Just to make sure, is the receiver set to DBus in the Naza Assistant Software? Are you able to confirm that the Assistant recognizes the aircraft by having green/blue LEDs at the bottom corner of the program? If it's connected and the receiver is set to DBus, then you will need to relink the RC to the aircraft. Could you happen to provide a picture of the bottom of the aircraft, so I can verify where the linking button is on your aircraft if need be?
2016-10-15
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jr03121982
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United States
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Not sure what i did bt i finally am getting a response out of the transmitter. the naza program has the the green blue blinking. but now im getting an error message saying Configuration error, this may cause by firmware upgrade from old version.or abnormal Tx calibration. Re-calibrate your transmitter,and power cycle your controller and check all of the parameters.
2016-10-16
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jr03121982
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United States
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the button to ind the aircraft can be seen here binding button
and here is the other pic you requested... aircraft bottom
2016-10-16
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DJI-Jamie
DJI team
Flight distance : 112405 ft
United States
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jr03121982 Posted at 2016-10-17 12:12
Not sure what i did bt i finally am getting a response out of the transmitter. the naza program has  ...

Were you able to perform a RC calibration to eliminate the config error? I would also recommend performing an Advanced IMU calibration to ensure the sensors are reading properly. Also make sure that the aircraft type is still set to quad.
2016-10-16
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jr03121982
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United States
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yes. i had to crack open the controller to get to the micro usb port, then use the rc app. thank you
2016-10-22
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DJI-Jamie
DJI team
Flight distance : 112405 ft
United States
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jr03121982 Posted at 2016-10-23 09:33
yes. i had to crack open the controller to get to the micro usb port, then use the rc app. thank you

Good to hear you were able to get it straightened out.
2016-10-23
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