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P3P NOT RECORDING
507 3 2016-10-10
Uploading and Loding Picture ...(0/1)
o(^-^)o
albanomcbaptist
lvl.2

Portugal
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Hi there
i recently updated my firmware and now i cant record movies or pictures. I press record, the camera shut down and restarts. Nothing on the SD

I tried roll back and nothing. I upgraded again and nothing.

I didnt change nothing else.

What should i do?
The behaviour: The image just stops and restarts ( it loses the ISO, and shutter information):



Thank you all

2016-10-10
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DJI Natalia
Super Moderator
Flight distance : 318 ft

Offline

Please turn off the aircraft, then unplug the pin cables attached to gimbal, wait for a while, plug in again.
If still the same case, maybe it needs to be sent in for further analysis.
You could contact our support at support.eu@dji.com for further help.
2016-10-10
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Geebax
Captain
Australia
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This exact behaviour has been reported several times now, but I am afraid I cannot recall what the solution was. You might try searching this site to see if there was an answeer to this problem.
2016-10-10
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albanomcbaptist
lvl.2

Portugal
Offline

DJI Natalia Posted at 2016-10-11 11:16
Please turn off the aircraft, then unplug the pin cables attached to gimbal, wait for a while, plug  ...

I tried that but didnt work,
i will send for repair

thanks
2016-10-11
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