prejudice when they bore the imu I see this yellow warning gimbal roll Reached end point as you can see in the photo, I contacted support netherlands but they told me, I state that the drone was just received after two assistances

Hi, have you crashed the aircraft before?
And please make sure you have remove the sponge on the gimbal.
If the error persists, I'd suggest you to send it in for further evaluation.

prejudice any crash I have not had received from the drone repair Tuesday, sponge there

davidelosauro Posted at 2016-10-11 12:17
prejudice any crash I have not had received from the drone repair Tuesday, sponge there

You had sent it in for fixing,right?

I have sent the drone for two times in a row because the videos were being moved and accurately I sent the drone August 18th and September 10th just received and was sent back because he had the same defect so I could not use even ten times for your lack

davidelosauro Posted at 2016-10-11 16:04
I have sent the drone for two times in a row because the videos were being moved and accurately I se ...

I am sorry, but I think you should find a better translater, your posts are difficult to understand.

I try to explain it better, my drone was sent into care twice because the videos were being moved, so the second time they gave me the drone again but with this defect

davidelosauro Posted at 2016-10-11 14:17
I try to explain it better, my drone was sent into care twice because the videos were being moved, s ...

Have you tried to do the gimbal calibration?
Please try to do the gimbal calibration first and then do the IMU calibration.
When you power up the aircraft, will the gimbal calibrate automatically？

this is what happens during IMU calibration

I did as you told me before calibration gimbal then IMU but this and the result as seen in the video, also support netherlands told me not 'a problem{:4_154:}
and be told this and ugly, because the facebook page (DJI Phantom Italy) to anyone so happens I'm annoyed Dutch support

DJI Mindy Posted at 2016-10-11 11:38
Have you tried to do the gimbal calibration?
Please try to do the gimbal calibration first and th ...

I did as you told me before calibration gimbal then IMU but this and the result as seen in the video, also support netherlands told me not 'a problem {:4_154:}
and be told this and ugly, because the facebook page (DJI Phantom Italy) to anyone so happens I'm annoyed Dutch support

davidelosauro Posted at 2016-10-12 19:53
I did as you told me before calibration gimbal then IMU but this and the result as seen in the vide ...

I'm sorry you are experiencing difficulties.
It's probably a hardware issue.It's better to send it in for further evaluation.
Please contact with our tech support via support.eu@dji.com.