My app won't recognize my Phantom4
583 2 2016-10-14
Uploading and Loding Picture ...(0/1)
o(^-^)o
I need some help. I had a Samsung Tab A7 that worked great with my phantom 4. Until it fell and smashed. I replaced the tablet with the identical model and the DJI Go app transferred over. The problem is that the app now wil not recognize my P4. When i open the app, the camera screen only comes up on the Inspire 1 option. It wont come up with my P4. Only the how to connect option. Yet it will recognize it on my samsu g phone app. I would appeciate Any help!!
2016-10-14
Use props
DJI-Thor
Administrator
Flight distance : 13602 ft
Online

Hi, since the tablet is on the lower end in terms of hardware spec, my guess is that new DJI Go app is no longer compatible with it.  I suggest you go here and download a historic version and try again.  https://apkpure.com/dji-go/dji.pilot
2016-10-15
Use props
DJI-Jamie
DJI team
Flight distance : 112405 ft
United States
Offline

Have you made sure, however, that the USB is set to MTP and that USB Debugging is enabled? Have you tried a different USB cable?
2016-10-15
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules