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P3A Just out of the box, nothing.
930 16 2016-10-15
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ken.gillissie
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Just bought a P3A, new out of the box. Using an Ipad mini with RC. Updated the RC as instructed after powering it up for the first time. But I cant get the aircraft do anything. When I go to the camera view on the RC I have a view with the camera, but i no control of anything? In the upper left corner on the iPad display just to the right of the DJI logo i have IMU Error. Calibrate IMU. I've wacthed the tutoral to calibrate the IMU but I am unable to perform the calibration because I cant get to the IMU Calibration control on the RC any ideas?

RC iPad camera view

RC iPad camera view
2016-10-15
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Kneepuck
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Flight distance : 275105 ft
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Can you be a bit more specific?  By what method did you try to get to the calibration screen?  You need to tap the three dots on the upper right to get to the settings menus.  Also, calibration must be on a non moving level surface.
2016-10-15
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Quadcopter47
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Kneepuck Posted at 2016-10-16 01:48
Can you be a bit more specific?  By what method did you try to get to the calibration screen?  You n ...

Thanks for replying Kneepuck. My Camera view is different from what is shown in the tutorial, figured that out. I've made it to check IMU/IMU calibration selections. but both of these options are grayed out so you cant select them. Any thoughts as to why this is?

Thanks
2016-10-15
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Nicola90s
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Hi Quadcopter47, did you tried to press directly on the yellow bar saying "IMU Error. Calibrate IMU"? It should open a popup and near IMU item there should be calibrate.
2016-10-15
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Aardvark
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Quadcopter47 Posted at 2016-10-15 20:02
Thanks for replying Kneepuck. My Camera view is different from what is shown in the tutorial, figu ...

You say you updated the RC ? You could try relinking the RC to aircraft, or perhaps resetting the RC using  (C1+C2+'Shutter Button' ).
2016-10-15
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Quadcopter47
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Nicola90s Posted at 2016-10-16 03:39
Hi Quadcopter47, did you tried to press directly on the yellow bar saying "IMU Error. Calibrate IMU" ...

Thanks Nicola90s for replying. Yes I have tried your suggestion. But it doesn't do anything. is this supposed to work right out of the box?
2016-10-15
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Quadcopter47
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Aardvark Posted at 2016-10-16 03:41
You say you updated the RC ? You could try relinking the RC to aircraft, or perhaps resetting the  ...

Thanks for replying Aardvark. Yes as soon as I powered up the RC with my iPad, an RC FIRMWARE update appeared. Do these things usually work right out of the box?
2016-10-15
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Jake Phantom 3
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Flight distance : 2639747 ft
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Quadcopter47 Posted at 2016-10-15 17:21
Thanks for replying Aardvark. Yes as soon as I powered up the RC with my iPad, an RC FIRMWARE upda ...

Yes they work right out of the box. When I first got mine and powered up it told me to update the firmware.  I ignored it and it fly's great, and so far not one issue. Two months old and going strong.
2016-10-15
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kirk2579
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Flight distance : 37415 ft
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Quadcopter47 Posted at 2016-10-15 17:21
Thanks for replying Aardvark. Yes as soon as I powered up the RC with my iPad, an RC FIRMWARE upda ...


it sounds like you need to do the relink procedure for the TC to phantom like Aardvark suggested.

different from rc update you mention.

if the app connects you get video
but all aircraft controls are from rc.
so if no response from rc to quad it needs "relinked"


good luck and have fun flying!

http://www.dronefly.com/blogs/ne ... roller-on-phantom-3
2016-10-15
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Quadcopter47
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kirk2579@aol.co Posted at 2016-10-16 06:15
it sounds like you need to do the relink procedure for the TC to phantom like Aardvark suggested.
...

Thanks kirk2579, Yes I have "relinked" the RC and the quad. I was able to get UMI Calibrate function, started that, but nothing ever happend, it never moved off of 0% complete. I think I might have gotten a bum unit. Will call DJI tech support on Monday.
2016-10-15
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DJI-Jamie
DJI team
Flight distance : 112405 ft
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Have you tried reinstalling the Go app to ensure the menu functions are working properly? If the issue persists, then the Support Center would be able to better assist.
2016-10-15
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Nicola90s
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Quadcopter47 Posted at 2016-10-16 03:36
Thanks kirk2579, Yes I have "relinked" the RC and the quad. I was able to get UMI Calibrate functio ...

Remember that the IMU calibration must be done when the aircraft is turned on for less than 5 minutes. Keep your aircraft off for some hours also witout battery, then turn on it and as soon is possible lunch the IMU calibration. I hope this can help you.
2016-10-16
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Quadcopter47
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DJI-Jamie Posted at 2016-10-16 11:22
Have you tried reinstalling the Go app to ensure the menu functions are working properly? If the iss ...

DJI-Jamie, thank you of your reply. I have tried everything that everyone in the forum (thank you all for the input!) has suggested. I have also gotten troubleshooting help from DJI, reference request #314247. Nothing has worked. This unit is non-working. Running out of options, not sure what to do next.  
2016-10-16
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Quadcopter47
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Nicola90s Posted at 2016-10-16 18:02
Remember that the IMU calibration must be done when the aircraft is turned on for less than 5 minut ...

Thanks Nicola90s, I'll give this a try. I have nothing to lose.
2016-10-16
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Quadcopter47
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Quadcopter47 Posted at 2016-10-16 21:42
Thanks Nicola90s, I'll give this a try. I have nothing to lose.

Nothing
2016-10-16
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Nicola90s
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I'm sorry...I know that it can be strange, but could you try to turn on the aircraft without  the microSD?
2016-10-16
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DJI Natalia
Super Moderator
Flight distance : 318 ft

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How about the firmware version on "About" page through APP? both remote and aircraft are up to date, right?
Since you have done all basic troubleshooting, it seems to be sent in for further evaluation, sorry for the trouble.
2016-10-17
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