jonathan
 lvl.2
United States
Offline
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Looks like a LOT of us are having exactly the same issue where our PV2+ stops sending FPV to mobile device. Many of us had trouble getting the range extender to connect, and when we did, we HAD telemetry and could take pix/movies, but couldn't see what we were filiming/taking pix of. THEN, after attempting suggestions from DJI, like re-binding, we LOST telemetry and ability to take pix in spite of the range extender being connected (green light in the app on the starting page, above the 4 options of camera, settings, etc).
I've seen on this forum that DJI keeps telling people to send their quads in for repair, at cost to the owner if out of warrnaty, as MOST PV2+'s are by now. By looking through a lot of posts, I've seen only a few diagnosis of what was actually wrong. So I have a few questions for y'all:
1) Has anybody rolled back the update that seems to have created the issue for many people? If yes, did it fix the problem? I know this can be a tough process to accomplish, but if it works, that would be great information for those that have paid to have "repairs" done.
2) If you have sent your quad in for repair, what did the say the issue was, and WHY did they say it became an issue?
3) What was the resolution? If you were out of warranty, did you have to pay shipping? Did you have to pay for the repair? If so, how much was shipping + repair?
I have babied my quad. I learned to fly on smaller ones, then got a much cheaper big quad like this, THEN got my PV2+. I caliburate each time, I keep it in a protective waterproof travel case with pluck-n-pull foam. I have not crashed, or even had a rough landing, and no water issues at all. I only have about 25 flights on it. Support has told me that it could be that there is a bad module that needs repair/replacement. . . this sounds a bit fishy as it was working just fine, then was put up for a few months, then after updating for more flights, this problem happened. . . EXACTLY like many of you. It seems to be beyond coincidence, but I'd love to be proven wrong by y'all. I suppose a lot of modules could have gone bad in exactly the same way, at exactly the same time.
Thanks y'all. I'll by going to my local hobby shop where there is an expert waiting for me. I will also be going to another authorized dealer that is a Professional Camera shop with some experts on these quads as well. I'll be getting thier opinions and will post their findings here. IF I send mine in, I'll update the findings here as well.
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