[Official] Mavic shipping issues
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Tahoe Ed
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xarons21 Posted at 2016-10-20 09:35
Ken or Ed or ANYONE confirm this?

Not true.  More internet lies.
2016-10-19
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dontic
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Tahoe Ed Posted at 2016-10-19 21:48
Not true.  More internet lies.

How can you guys know this when you say you have no contact with the manufacturing department...
2016-10-19
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civeng123
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dontic Posted at 2016-10-19 21:52
How can you guys know this when you say you have no contact with the manufacturing department...

Stop being an asshat
2016-10-19
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0VS8Vgo5qudB
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dave@daveman.ne Posted at 2016-10-20 09:24
I don't believe shipping by air is an option due to the LiPos.  Ground and water transport only.   ...

i m not quite understanding lithium battery stuff. i think Apple ships iPhone through air from China to US; what's the difference between its battery and the ones in drones?

BTW at least you have two candidates for president in US~
2016-10-19
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captain!
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At this point, maybe DJI should just program each Mavic with the GPS coordinates of our shipping addresses, and send them on over--toss in a few extra batteries to make the trip across the Pacific Ocean!  :-D
2016-10-19
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labroides
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mxlmn Posted at 2016-10-20 11:54
So DJI took my money, now goes silent and fails to give me a shipping date, I cannot cancel my order ...

No choice at all ... unless being patient is a possibility.
What's a week or two's delay?
2016-10-19
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labroides
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BHM7PNPcVXR7 Posted at 2016-10-20 11:08
Here is what I think, they created a drone called Mavic Pro and they made the price lower than Phant ...

New award for the stupidest post goes to you.

This thread has about as much intelligence on display as a Trump rally.
2016-10-19
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watty2010
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labroides@yahoo Posted at 2016-10-20 03:03
New award for the stupidest post goes to you.

This thread has about as much intelligence on displ ...

Wooo! Go on sister! How right-on and edgy you are. {:4_110:}
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Daveman
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0VS8Vgo5qudB Posted at 2016-10-19 21:56
i m not quite understanding lithium battery stuff. i think Apple ships iPhone through air from Chi ...

There are different classes of LiPos that have specific requirements depending on size, capacity, lithium content, packaging, etc.  Depending on volume there may be class 9 hazardous material handling involved for air transport that adds additional cost to shipping and becomes prohibitive.  More info can be found here:

http://batteryuniversity.com/lea ... ed_batteries_by_air
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0VS8Vgo5qudB
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DJI Chinese forum update (just now); someone posted: DJI Tmall.com shop sales "confirmed" the first batch will be shipped by the end of 25th OCT (Beijing Time +8).

In case you have no idea what "DJI tmall.com shop" means: on China online retailers' website, some companies will have their own direct-sale shop, not resell by retailers; DJI is having one on tmall.com (i can confirm this) and the sales should be under the same department as DJI pre-sales we contacted.

The post was not providing any evidence and there are a lot of suspicions in Chinese as well. also someone in Chinese forum said if DJI cannot ship today, it will be considered fake advertisement and against law but I have no idea whether it is true in Chinese law system.

2016-10-19
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wwwyzard
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kevinelliott Posted at 2016-10-20 05:45
LOL. Nuclear fire breath. What the heck is that?

Post #622 page 16 #Godzilla-Kopter-Pro
They called me a spammer....!

They also shielded my response with it's only rival, Mothra-Kopter
But I'll post again just cause I have to get something for my $1500 right! (Even if it's getting banned from posting for 30 days lol ) Guess DJI fears Mothra...



But to make this uber-relevant to the discussion (to attempt to avoid banning): I've been at martial arts class all evening, has anything changed since 5est? Highly doubtful but I'll ask anyways?
2016-10-19
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0VS8Vgo5qudB
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Daveman Posted at 2016-10-20 10:15
There are different classes of LiPos that have specific requirements depending on size, capacity,  ...

ty~~keep learning makes me forget all the frustration about the delay (i hope)...
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labroides
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0VS8Vgo5qudB Posted at 2016-10-20 13:22
DJI Chinese forum update (just now); someone posted: DJI Tmall.com shop sales "confirmed" the first  ...

"also someone in Chinese forum said if DJI cannot ship today, it will be considered fake advertisement and against law but I have no idea whether it is true in Chinese law system."
This thread is proof enough that you can't believe everything you read on a forum.
2016-10-19
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nmschmidt
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Hi DJI, basically all we are asking for is information.  It seems that there's either a disconnect between the corporate core in china and other regions (or translation issues).  Or the conspiracy theorist are right.  Just let us know!  Thanks!
2016-10-19
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Tahoe Ed
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I get product from DJI China all the time.  It does not come via a ship, but via 2 day air.  If you think that we ship via container ship, you may be right for most products but not for the Mavic.  It is coming directly from HQ.
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xarons21
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Tahoe Ed Posted at 2016-10-19 22:29
I get product from DJI China all the time.  It does not come via a ship, but via 2 day air.  If you  ...

Possible to confirm is said Tmall.com claim is correct with ship date of Oct 25th?
Also, it's past 5 cali time. go home! =D
2016-10-19
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Zc4nW8WAYWvI
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GE2w817YkMbz Posted at 2016-10-19 17:28
Guys this forum decreases the resolution of pictures.
I have a shipping manifest from a source in Ch ...

That shows 2,500 packages weighing 19.65 lbs each...  Shipping weight of the Phantom 4 was nearly 10 lbs, while the shipping weight of the Mavic Pro is approximately 4 lbs (7 lbs for the Fly More bundle).  This makes me curious.
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0VS8Vgo5qudB
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labroides@yahoo Posted at 2016-10-20 10:28
"also someone in Chinese forum said if DJI cannot ship today, it will be considered fake advertise ...

true...one thing for sure is all preorder customers are in great frustration right now, no matter here or in Chinese forum...

rumors about camera recall, remote control recall, GPS module recall....

actually English forum is better cause it still has Ken and Ed relying; in chinese forum, no official account ever replied people's questions concerning the delay
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Daveman
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Tahoe Ed Posted at 2016-10-19 22:29
I get product from DJI China all the time.  It does not come via a ship, but via 2 day air.  If you  ...

I believe you Ed but I am hanging on to hope that since I bought through a tier 1 reseller that will be dealing with quantities in the 4 figure range that it would be cost prohibitive to send via air and my precious is sitting in CA outside of one of these cargo containers that has been floating around the forum awaiting it's journey to my reseller and then to my doorway . . . . . let a fella dream a little
2016-10-19
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kevinelliott
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labroides@yahoo Posted at 2016-10-20 10:28
"also someone in Chinese forum said if DJI cannot ship today, it will be considered fake advertise ...

LOL, "Chinese laws" ... everyone knows there aren't any laws in China!
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Jake70
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Zc4nW8WAYWvI Posted at 2016-10-19 18:40
That shows 2,500 packages weighing 19.65 lbs each...  Shipping weight of the Phantom 4 was nearly  ...

DJI Inspire 2.0?
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kevinelliott
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Tahoe Ed Posted at 2016-10-20 10:29
I get product from DJI China all the time.  It does not come via a ship, but via 2 day air.  If you  ...

Nice, so it's like Apple on iPhone/Watch launches then. Air freight!
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Zc4nW8WAYWvI
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Inspire 1 shipping weight was approximately 20 lbs...  hmmm.
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pythagoras183
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What's faster; 0 units shipped by air, or 0 units shipped by sea?
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Jake70
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Zc4nW8WAYWvI Posted at 2016-10-19 18:46
Inspire 1 shipping weight was approximately 20 lbs...  hmmm.

exactly... 2500 to try out and give out to people like Devin Supertramp etc...
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kevinelliott
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Very, very possible.

Either it's more Inspire v2.0's or Inspire Pro's, or it's some Inspire 2's that they're getting stashed up in the USA ahead of schedule.

I'd guess it's just more Inspires.
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Zc4nW8WAYWvI
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watuse Posted at 2016-10-19 17:54
https://youtu.be/DlF3ymtvWmM

It's a week old...  Don't spread this like it's new.
2016-10-19
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No Man's Drone
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Tahoe Ed Posted at 2016-10-20 10:29
I get product from DJI China all the time.  It does not come via a ship, but via 2 day air.  If you  ...

So you're confirming that Bill of Lading posted earlier does not contain Mavic shipment?
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kevinelliott
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Jake70 Posted at 2016-10-20 10:47
exactly... 2500 to try out and give out to people like Devin Supertramp etc...

I hope they include me on that one! I have two Inspires (v1.0, v2.0) and I'm a Verified YouTuber
2016-10-19
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usercd4297da46
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Day two of this thread, 26 pages and over 1000 posts. Still nothing in the way of honest information from DJI and increasingly wild speculation & rumors in the posts.

Facts:

1) DJI has been paid in full for all preoders placed directly in their online store
2) DJI has NOT provided any honest and tangible information to date
3) DJIs conduct to date has the potential to incite legal ramifications against them in many jurisdictions.
4) There is NO justifiable reason for DJIs failure to provide tangible information. (Even if there is some sort of legal/trademark or other such dispute, they can at least advise as such even if they are unable to go into implicit detail)5) This is simply not good enough.

As it stands at the moment, how does anyone that has preordered and paid know for sure that they're actually going to receive their product? They don't!

2016-10-19
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skookumtim
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After pressing past their copy/paste email, I got this response. Vague, but better than nothing.
IMG_0370.PNG
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Kabooki
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skookumtim Posted at 2016-10-20 10:52
After pressing past their copy/paste email, I got this response. Vague, but better than nothing.

when did you order ?
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JakeS
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I ordered sept 27 22:00... I figure sometime in November I'll see a package
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Kabooki
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Any idea when the next "update" will be ?

Curiosity is killing me ...
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ecarpo
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janvg Posted at 2016-10-20 05:37
The Mavic full manual is only available on the Chinese DJI support page, not on the English one. Thi ...

I've bought in China, nothing has shipped here either.
In fact they are all paranoid that the first shipments are going abroad.
2016-10-19
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skookumtim
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Kabooki Posted at 2016-10-19 20:56
when did you order ?

Sept 27, around 20:00:00 UTC
2016-10-19
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HFI
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Do you think with the possible imminent announcement of the Inspire 2 DJI suddenly thought, sh%$ all these Mavic orders could be taking away from possible I2 orders. So lets wait until the I2 announcement before shipping the Mavic and see if people want I2 instead.

Just a thought.
2016-10-19
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Daveman
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HFI Posted at 2016-10-19 23:06
Do you think with the possible imminent announcement of the Inspire 2 DJI suddenly thought, sh%$ all ...

Certainly a thought but it would be a really misguided one on DJI's part IMO.  These are two different buyer demographics since they are two really different price points.
2016-10-19
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Daveman
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Everyone have a great night, I'll be back to bitch and moan more tomorrow
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JakeS
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HFI Posted at 2016-10-19 19:06
Do you think with the possible imminent announcement of the Inspire 2 DJI suddenly thought, sh%$ all ...

I don't think so. Mavic is clearly aimed at a different market than the Inspire is
2016-10-19
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