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Choppy video on playback
6625 14 2016-10-19
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pixelshaper
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Flight distance : 2156 ft
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Hi guys I'm experiencing very Choppy video on playback.  I'm a total Newby to Phantoms and I've just bought a phantom 4,I have taken a few videos on a few of the camera settings in 4K and some of the other video settings at 30 frames per second and 24 also but on playback my videos are very choppy. I am using a iMac to view my videos and an iPad mini 4 for my monitor for my phantom. I understand that both of these use QuickTime for their playback could you tell me if this is a codec issue do I need to download any codecs what am I doing something wrong ?
2016-10-19
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labroides
Captain
Flight distance : 9991457 ft
Australia
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The actual video will be fine.
Are you trying to play if direct from teh SD card or your hard drive.
If it's still choppy coming from your hard drive, it may be that your computer isn't up to handling 4K video.
Try shooting 1080p video and see how that goes.
2016-10-19
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DJI Mindy
Administrator
Flight distance : 7 ft
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Please follow labroides's advice.
Check the original videos in the SD card.
If the videos in the SD card are choppy as well, please upload the videos to dropbox and send me the link.
I'll help to check it.
2016-10-19
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pixelshaper
lvl.2
Flight distance : 2156 ft
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DJI Mindy Posted at 2016-10-20 15:12
Please follow labroides's advice.
Check the original videos in the SD card.
If the videos in the SD  ...

Ok Mindy I'm going to try a few more videos over the weekend and change a few settings,thanks for the info :-))
2016-10-21
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pixelshaper
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Flight distance : 2156 ft
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labroides@yahoo Posted at 2016-10-20 14:54
The actual video will be fine.
Are you trying to play if direct from teh SD card or your hard drive. ...



Ok labroides I'm going to try a few more videos over the weekend and change a few settings,thanks for the info, I will post again and let you know my findings :-))
2016-10-21
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pixelshaper
lvl.2
Flight distance : 2156 ft
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labroides@yahoo Posted at 2016-10-20 14:54
The actual video will be fine.
Are you trying to play if direct from teh SD card or your hard drive. ...



Ok labroides I'm going to try a few more videos over the weekend and change a few settings,thanks for the info, I will post my results after the weekend :-))
2016-10-21
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DJI-Jamie
DJI team
Flight distance : 112405 ft
United States
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Please keep us posted on the results.
2016-10-23
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pixelshaper
lvl.2
Flight distance : 2156 ft
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labroides@yahoo Posted at 2016-10-20 14:54
The actual video will be fine.
Are you trying to play if direct from teh SD card or your hard drive. ...

Hi Lab

I think you may be right I just taken a couple of videos on 1080p and they are a lot smoother,I think this may be the problem that my iMac can't handle the 4K resolution etc, thanks for your help and information I'm really greatful

2016-10-24
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pixelshaper
lvl.2
Flight distance : 2156 ft
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DJI Mindy Posted at 2016-10-20 15:12
Please follow labroides's advice.
Check the original videos in the SD card.
If the videos in the SD  ...

I've just taken a couple of videos on 1080p and they are a lot smoother,I think this may be the problem that my iMac can't handle the 4K resolution etc, thanks for your help and information I'm really grateful,I'm a total newbie so really appreciated all of you help
2016-10-24
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fansaeac83d5
lvl.2
Flight distance : 2156 ft
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DJI-Jamie Posted at 2016-10-24 15:37
Please keep us posted on the results.

Yes you were all right, I've got some nice smooth videos now in 1080p I think I need to upgrade my television  and iMac to 4K before I can record and view 4K videos, thanks for all your Help
2016-11-5
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fansaeac83d5
lvl.2
Flight distance : 2156 ft
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DJI Mindy Posted at 2016-10-20 15:12
Please follow labroides's advice.
Check the original videos in the SD card.
If the videos in the SD  ...

Yes you were all right, I've got some nice smooth videos now in 1080p I think I need to upgrade my television  and iMac to 4K before I can record and view 4K videos, thanks for all your Help
2016-11-5
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fansaeac83d5
lvl.2
Flight distance : 2156 ft
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labroides@yahoo Posted at 2016-10-20 14:54
The actual video will be fine.
Are you trying to play if direct from teh SD card or your hard drive. ...

Yes you were all right, I've got some nice smooth videos now in 1080p I think I need to upgrade my television  and iMac to 4K before I can record and view 4K videos, thanks for all your Help
2016-11-5
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DJI-Jamie
DJI team
Flight distance : 112405 ft
United States
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fansaeac83d5 Posted at 2016-11-6 05:49
Yes you were all right, I've got some nice smooth videos now in 1080p I think I need to upgrade my ...

Thanks for the update!
2016-11-5
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aFeinberg
lvl.1
United States
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Same issue...using 5k iMac.  Tested at both full rez and 2048 (my operating scale).  Raw .mov file is stuttering.  Please advise.
2017-9-15
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willfullerton
lvl.2
Flight distance : 377979 ft
United States
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When exporting try changing the Time Interpolation to Optical Flow. This seems to clean up the choppiness of the 4k footage coming from our Mavic 2 Pro
1-30 08:20
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