darylbleach Posted at 2016-10-21 19:09
is this fly more package? or single drone?

Just the Pro version.

Yep mine has changed to "Shipping Company: Fedex" !!!

HFI Posted at 2016-10-21 04:26
Yep mine has changed to "Shipping Company: Fedex" !!!

how do you check? they removed the shipping status on mine few days ago

http://store.dji.com/orders/tracking

HFI Posted at 2016-10-21 04:55
http://store.dji.com/orders/tracking

thank you. too bad mine still pending. when did you order?

So :


marked as shipped but actual shipping is tomorrow. to me it's a little bit brighter but still looks like a PR move. don't get me wrong ! having information and an ETA makes the situation better that what it was yesterday... but i'll be completly reassured once a get that friggin' tracking number

bmallory@gmail. Posted at 2016-10-21 04:57
So :

lucky for you guys. You'll get it next week for sure!

This is a not a PR stunt. Asif they would do that?? Just been silly now with all the conspiracies. It was only 6 days late

calvindo Posted at 2016-10-21 19:56
thank you. too bad mine still pending. when did you order?

I ordered on the 27th US time. Order when through on the 28th UTC

HFI Posted at 2016-10-21 05:06
I ordered on the 27th US time. Order when through on the 28th UTC

yea i'm only few hours after you. hopefully will arrive next week as well. hell i'd pay you $100 on top to have it. need it so bad lol

2016-09-27 23:20:36 (UTC)

calvindo Posted at 2016-10-21 20:08
yea i'm only few hours after you. hopefully will arrive next week as well. hell i'd pay you $100 on ...

Tempting but the Mavic and I have already made plans ; )

I'm sure yours will ship soon

please screen shot shipping info and time ordered

Logged in to my account and got this:

"Order Status Update:

Dear DJI Customer,
We are happy to inform you that your Mavic Pro order has been arranged and will be shipped on tomorrow. You will receive the tracking number of your order very soon. If you have any questions, please contact us at [url=mailtonlinesales@dji.com]onlinesales@dji.com[/url]. Thank you for choosing DJI."

I ordered at 2016-09-27 19:56:24 (UTC) from the official DJI website. I ordered the drone only for $999. I'm in Kentucky, USA.

treycopeland25@ Posted at 2016-10-21 20:27
Logged in to my account and got this:

Order Status Update:

My order placed at 2016-09-27 23:35:21 (UTC) ( for Mavic bundle ) and does not have any update on shipping yet.

HjM4qzGDMUeQ Posted at 2016-10-21 05:30
My order placed at 2016-09-27 23:35:21 (UTC) ( for Mavic bundle ) and does not have any update on  ...

same here. get behind the line bro. i'm 15m ahead of you haha

2016-09-27 23:20:36 (UTC)

I will be very curious to see just  how deep into the ordering queue these updates go - DJI is well aware today was the day that many said they were going to cancel, so have they "shipped" a (relative) handful to cut off those cancellations or are they really into shipping mode.  

You will notice I Quoted shipped since the order update clearly states - will be shipped tomorrow so in fact they haven't really shipped yet at all, just promised to ship tomorrow.

I did not order until 2016-10-06 but still hopeful

MKSOL Posted at 2016-10-21 20:36
I will be very curious to see just  how deep into the ordering queue these updates go - DJI is well  ...

Probably just means they have been printing shipping labels and preparing packages.

There is a pretty serious typhoon in the area at the moment so it's unlikely that any air freight would be able to go out anyway.

MKSOL Posted at 2016-10-21 05:36
I will be very curious to see just  how deep into the ordering queue these updates go - DJI is well  ...

was thinking just that. was anticipating a mass cancellation if no update were given today. those who got shipped notice, dont have tracking as of yet so we'll see.

My order was processed at 9/28 17:24 and I am still listed as pending.  Maybe that will give a reference to the cut off.

9/27 18:43 UTC , still pending.....

screenshots        

Just received this after I asked about my order last night

Dear customer,

Thank you for contacting DJI online store.

We are pleased to let you know we’ve begun shipping the first batch of Mavic Pro preorders today.
Please check online for updates on your order status. http://www.dji.com/newsroom/news/mavic-pro-shipping-update
Meanwhile, we have received many preorders since the launch date, so we may not be able to fulfill all preorders for the moment. You have our sincere apology for this. We are working round the clock to get the Mavic Pro in your hands. We would appreciate your patience.

We thank you for showing such enthusiasm for our technology and look forward to having you flying as soon as possible.

Best regards,
DJI online store presales team

calvindo Posted at 2016-10-21 20:34
same here. get behind the line bro. i'm 15m ahead of you haha

2016-09-27 23:20:36 (UTC)

Please unicast me when yours will be shipped

I wonder how many pre-orders they took!?!

I just wish I knew when my local retailer ordered.  I ordered with them so I guess there's really no telling.

treycopeland25@ Posted at 2016-10-21 20:27
Logged in to my account and got this:

"Order Status Update:

Mine too! So excited!

Shipping estimation: Within November on a first come first served basis.

Wow!  Thank you DJI for the update!  Went to the Mavic pre buy page and this is on there!  You know there are 2 sides of a product.  The hardware itself, and then the customer service and the integrity of the company.  During hardship or stressful times it's when the true colors show.  DJI you have crashed and burned on this one.  How about all those people you sent Mavics to that you needed their reviews on Youtube to push the product, how about now post reviews of the screwed up customer service that's going on right now and still no product!   Where are those guys right now?  Oh yeah they have their Mavics.  How about Casey post a nice ole video about how miss leading DJI has been with its paying customers.  This is a Joke.  Transparency would have helped tons, now the damage is done as you all hide in your holes with all the pre paid customers money.  A straight forward reasoning for all of this is way over due!  I am a first time buyer of DJI and i sure am learning and seeing the true character of this company when the cards are on the table.  Next is canceling my 2 orders, but what do they care, they still haven't posted an update of specifics.

HFI Posted at 2016-10-21 21:03
Just received this after I asked about my order last night

Dear customer,

Funny thing Adam Tweeted me last night saying he cant release any information and dont have a definitive date.

bj25430 Posted at 2016-10-21 15:22
Shipping estimation: Within November on a first come first served basis.

Wow!  Thank you DJI for th ...

That November estimate is if you buy one now, not if you already have sometime ago.

Mavic Pro Shipping Update

NEWS2016-10-21
Dear Customers,

DJI is pleased to let you know we’ve begun shipping the Mavic Pro starting today.

As we told you earlier this week, demand is heavy, and we are working round the clock to get the Mavic Pro in your hands. Please check online for updates on your order status.

We thank you for showing such enthusiasm for our technology and look forward to having you flying as soon as possible.

Sincerely,

Adam Najberg

Global Director of Communication

DJI

Not sure if this is legit or not?  About as legit as "Shipping October 15th" that they showed at the launch.  Damage done DJI.  Tell me why we would believe much now.  Guess when it shows on our doorsteps we will believe.  Till then, you guys had your chance.  DJI knew there were going to be issues on the 15th shipping date before the 15th.  The 15th didn't just show up and they were scrambling!  They should have focused on being straight up with us all!  It would have served you well if when you knew things were not shaping up for the 15th to release a notice to us all.  Be proactive folks!   A detailed release and a game plan of what to expect then stick to that.  Guess we all sit and wait or cancel.  Another funny thing about this update, is there is still no update onto why it did not ship on the 15th!!!!!  I know forsure that DJI has not listened to what we the customer need, and that is straight forward reasoning for the delay.  This will hurt you.  Karma may not be all that of a mavic, but go pro now has its foot in the water.  It will take some time, but go pro will catch up and become very competitive, and it might eventually come down to customer service, and when it does, you will lose.  Go pro is just getting started and wow DJI you gave customers a open book to read on your customer service.  How many customers did you lose to go pro simply by your lack of transparency.  You might not think very many, but it wont take long for go pro to capitalize on this and continue to catch up.  This is the first drone of many i am sure from go pro.

bj25430 Posted at 2016-10-21 15:43
Mavic Pro Shipping Update

NEWS2016-10-21

Here we go again naysayers are back, faceless upstarters, nobody needs it today.

Hey look a real update!  Victory.

Glad people are getting closer to their drones.

Do you guys think this shipping is also for retailers and third party sellers like Jessops and Amazon and such?  Or do we think it's just for those very extremely pre-orders?
I think using this thread for speculation and sharing when our drones ship is a great idea, and using it to harrass Ken and Ed for information they do not have is dumb.

I ordered on release date Sept 27. At 21:11 UTC.
I am still showing 'pending'
I assumed (incorrectly?) that I would be on the first batch of shipments.
Can those that actually got a shipping notice, please post their order/payment date, and time?

I  feel bad for the poor DJI reps. lol  

Snaver Posted at 2016-10-21 07:53
I ordered on release date Sept 27. At 21:11 UTC.
I am still showing 'pending'
I assumed (incorrect ...

I ordered 3 hours before you and I am still pending too. Many people are shipping from 08/28 orders.

Snaver Posted at 2016-10-21 16:53
I ordered on release date Sept 27. At 21:11 UTC.
I am still showing 'pending'
I assumed (incorrect ...

They aren't shipping the "Combo".. so if you pre-ordered that one, you're f'ed. Normaly who pay more, should be privileged... but here it's quite the opposite.

Yeah. I pre-ordered combo.....
Can Ken or Ed confirm that combos NOT included in these first shipments?

U7pe6v6ud9EZ Posted at 2016-10-21 15:27
That November estimate is if you buy one now, not if you already have sometime ago.

Some folk are obviously not safe to be given these things. Soft toys might be more appropriate!

From the looks of it, the combos aren't shipping yet. This looks to backup the reason for the delay being batteries. If this is the case, they could of said "A supply issue out of DJI's control" and everyone would of been ok with that reason versus to many people ordered it so we aren't shipping any.

Can anyone report that a Combo has shipped?