DJI Natalia
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If in that case, please try to export the flight record manually to check whether it will help.
Please connect your Samsung S7 to a computer, and find \DJI\dji.pilot\FlightRecord\, and send e-mail to support@dji.com with attachment.
If you have the cached video on your mobile device at that moment, please provide it to us as well, you could find it \DJI\dji.pilot\DJI_RECORD. |
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