Mavic Combo Pkg - Currently Shipping
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Thulinm
lvl.2
Flight distance : 223238 ft
Australia
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Gslick I was giving it until end of week before, but after chat today. Had enough. Hope you get some good news. Let you guys know when refunded in case someone is curious. Already says on my account no order. So guess its all happening.
2016-12-6
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BroadFlight
lvl.2
Flight distance : 108862 ft
Australia
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Thulinm Posted at 2016-12-6 19:37
Australia ordered 1st October  20.25 UTC Mavic only from DJI. Just got my refund email. Had enough waiting. Cancelled this morning after being thrown back and forth between online chats and no update beside the generic ones. Said why especially US and parts of Europe got more shipping. Was going to wait until the end of week but enough is enough.
Good luck with your mavic. And also a big thank you to Mayoo, DJI-KEN and others I probably forgot to try to keep us cheered up and hopeful. Maybe next year when I see it in the shops I get one. But NEVER EVER pre-order from especially DJI again.
Just hope my refund goes smoothly.  That would be a first

My one Australian brother in arms has had enough... :/
2016-12-6
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Thulinm
lvl.2
Flight distance : 223238 ft
Australia
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Sorry broadflight. Good luck
2016-12-6
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fansce397151
lvl.4
Flight distance : 1686991 ft
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United States
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Overnight surprise.

#NewEntry

Order# 00120658****
Pay Confirmed 2016-10-17 22:44:25 (UTC)
Fly More Combo Yes
USA
Shipped 12/6/16
2016-12-6
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tigerdim
lvl.3
Flight distance : 75614 ft
Hong Kong
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You are not alone Broadway.. rest of Asia still waiting.

Ridiculous when keep seeing mid October orders shipped to the US.

Chat told today all order are normally shipped within 8 weeks. They were lost for words when I said my order was 9 weeks ago.
2016-12-6
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Dasm6tPRI5iL
lvl.2

Australia
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BroadFlight Posted at 2016-12-6 21:02
My one Australian brother in arms has had enough... :/

I'm still sitting here in Australia waiting since Oct 3rd. I don't plan on canceling, but seriously need it by early January for my wedding, so starting to get a little antsy now as the deadline draws nearer.  

63 days and counting...
2016-12-6
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UK Dave H
lvl.2
Flight distance : 98816 ft
United Kingdom
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Spoke to chat this morning about my order for the UK on 2nd October.  They confirmed that it will ship in 2-3 weeks as part of larger consignment of Combos for the UK.  As for the first come first served, they had no answer
2016-12-6
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deedjeeeye
lvl.2

Netherlands
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For 2 weeks I'm trying to cancel my order (Mavic Pro combo) from 28th September 2016. Today finaly I got a reply;
Greetings from DJI official online store! First off, we would like to express our most heartfelt gratitude to you for creating a ticket in our online store. Your generous support has always been our motive to improve. We are sorry for getting back to you late due to the great amount of tickets we received recently. Since it's been some while, we are considering closing this ticket temporarily but it can still be reopened if your problems haven't been solved yet.Please do not hesitate to write back if there are any concerns. We will do our best to get back to you soon as we can. You have our most sincere apology for any inconvenience caused. Thanks again for your great understanding and support. Warm regards, DJI Online Store. WTF?? The worst customer service ever!!!
2016-12-6
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Vee23
lvl.2
United States
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deedjeeeye Posted at 2016-12-6 07:41
For 2 weeks I'm trying to cancel my order (Mavic Pro combo) from 28th September 2016. Today finaly I got a reply;
Greetings from DJI official online store! First off, we would like to express our most heartfelt gratitude to you for creating a ticket in our online store. Your generous support has always been our motive to improve. We are sorry for getting back to you late due to the great amount of tickets we received recently. Since it's been some while, we are considering closing this ticket temporarily but it can still be reopened if your problems haven't been solved yet.Please do not hesitate to write back if there are any concerns. We will do our best to get back to you soon as we can. You have our most sincere apology for any inconvenience caused. Thanks again for your great understanding and support. Warm regards, DJI Online Store. WTF?? The worst customer service ever!!!

I have said it many of times. Their are drones manning the customer service stations.
2016-12-6
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Vee23
lvl.2
United States
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I have no energy left to spend on this. I might hit that refund button today.
2016-12-6
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mdelamata
lvl.1

United Kingdom
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UK Dave H Posted at 2016-12-6 12:19
Spoke to chat this morning about my order for the UK on 2nd October.  They confirmed that it will ship in 2-3 weeks as part of larger consignment of Combos for the UK.  As for the first come first served, they had no answer

They told me the same today. 2-3 weeks.

I asked if I could change the shipping address because I am going to my parent's house in Xmas.. They said "Not possible... you should cancel the order, get the refund, and order it again with the new address." Just LOL.
2016-12-6
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gslick
lvl.2

United Kingdom
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UK Dave H Posted at 2016-12-6 12:19
Spoke to chat this morning about my order for the UK on 2nd October.  They confirmed that it will ship in 2-3 weeks as part of larger consignment of Combos for the UK.  As for the first come first served, they had no answer

That is disgraceful!!!!

Basically what they are saying is that you will be able to get your item the same time they are in the shops!

In the meantime, they will just mainly deliver to US customers and Apple Stores

What was point of pre-ordering!
2016-12-6
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Vee23
lvl.2
United States
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mdelamata Posted at 2016-12-6 08:01
They told me the same today. 2-3 weeks.

I asked if I could change the shipping address because I am going to my parent's house in Xmas.. They said "Not possible... you should cancel the order, get the refund, and order it again with the new address." Just LOL.

LOL. Any other forum i would say you're making this up. What a company!
2016-12-6
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Kiawef
lvl.1
United States
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Mavic Pro Combo shipped today 2016-12-06 with tracking number.

Order Time:
2016-10-15 16:16:56 (UTC)
2016-12-6
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Carlito
lvl.1

Switzerland
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I've been waiting 63 days or 9 weeks, their goal of 8 weeks Is another BIG miss.
2016-12-6
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Drseussami
lvl.4
Flight distance : 108002 ft
United States
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Mavic Pro Combo shipped TODAY with Tracking Number!    WOOT

Order Time:             2016-10-12 15:57:45 (UTC)
Shipping Status:        Shipped
Shipping Company:    FedEx
Country Shipped To:   USA (Colorado)
Shipped 12/6/16
2016-12-6
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F0pGbCm8btBR
lvl.1
Flight distance : 435781 ft
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Hong Kong
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the system says 30-09-2016 for me, no word on delivery and absolutely no reply from customer services. shameful.  worst company ever.
2016-12-6
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fans55aee8a9
lvl.1
Flight distance : 449098 ft
United States
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#update

Order# 00120651****
Pay Confirmed 2016-10-17
Fly More Combo Yes
USA
Shipment notification this morning.  Due 12/09/2016
2016-12-6
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ColoradoBob
lvl.4
Flight distance : 1601690 ft
United States
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Hey Hey Hey!
Spreadsheet line 482, Post 2690 Shows Shipped(!) Ordered 10-16 02:26 UTC - Shows Shipped(!) with no shipper info this morning at 7:30 am Mountain Time...I'll update as the notifications come in...

I've been really quiet about the wait, but I can tell you a wave of relief shot thru my nervous system when I saw that Blue#4 Ball this morning...

Thank You DJI for the much needed Christmas present!

Bob
2016-12-6
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vivian
Second Officer
Flight distance : 661627 ft
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India
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Is it in ready stock at your shenzhen and hongkong flag ship stores ???
2016-12-6
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kcByfizTnnOh
lvl.1

United States
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Order October 9th, payment cleared October 10th. I think today the "shipping company" changed from "TBD" to "FedEx". "Shipping" still says "pending".  Anyone else notice this before it was shipped? And if so how long after did it change to "shipped"?
2016-12-6
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kcByfizTnnOh
lvl.1

United States
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Where do you see these blue dots?
2016-12-6
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kcByfizTnnOh
lvl.1

United States
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ColoradoBob Posted at 2016-12-6 10:03
Hey Hey Hey!
Spreadsheet line 482, Post 2690 Shows Shipped(!) Ordered 10-16 02:26 UTC - Shows Shipped(!) with no shipper info this morning at 7:30 am Mountain Time...I'll update as the notifications come in...


Where do you see the blue dots?
2016-12-6
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6HpaRHQtuydc
lvl.1

United States
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Ordered 9-27-2016, at 20:03. DJI said they shipped yesterday, its expected to arrive on the 8th
2016-12-6
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DGHockeytown
lvl.2

United States
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It appears that the ONLY orders going to the US start with 0011 or 0012.

What is your 'region' with these numbers and did anyone else get theirs in the US who's order started with another string?

The Dates are getting closer to mine, but my Order number is quite different.

This may also explain why orders from September are still not filled!  :/

Thanks,
Darin
2016-12-6
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Camékaz
lvl.1

Luxembourg
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(( hoped to see something moving... we'll see next week i guess... 10/26/2016 Order...
2016-12-6
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fans1f4a3127
Second Officer
Germany
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Will it come before Christmes??? Order 30.10.2016
2016-12-6
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fans95986b96
lvl.2
Flight distance : 1348 ft
United States
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I placed my order on the 15th of October.  Today, 12/6, it has been marked shipped and I got an e-mail with a FedEx tracking number.  Says it should arrive on 12/9.
2016-12-6
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DGHockeytown
lvl.2

United States
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fans95986b96 Posted at 2016-12-6 13:37
I placed my order on the 15th of October.  Today, 12/6, it has been marked shipped and I got an e-mail with a FedEx tracking number.  Says it should arrive on 12/9.

I'm very glad for you.  The more I see of posts where the Mavic ACTUALLY EXISTS, the more my hope builds.

All this excitement is definitely tempered by how annoyed I am.......but I'm sure I'll forget ALL ABOUT this when I hear those 3 Tones IRL as my Mavic fires up for the first time!  

I flew RC Helis up till about 10 years ago.  WAY harder than most Drones today, and I lived in constant fear of crashing, and the $500 minimum to replace my CF Blades and Boom!!

I've been away for a while and afraid to get back in.......and THEN I saw the Mavic!!!!

It's my first Drone, and I'm starting with a Cadillac!  I'm pretty stoked!


Thanks,
Darin
2016-12-6
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Geeom
lvl.2
Flight distance : 2100705 ft
France
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Europe people, any positive updates ?

Fly More Combo
Payment Status:        Pay Confirmed
Payment Method:        WorldPay
Order Time:        2016-10-17 21:09:12 (UTC)
Shipping Company : translation missing: en.store.api.express.tba
2016-12-6
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DGHockeytown
lvl.2

United States
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And........We are at a Milestone!!!!!!!!!!!!!!!!!
2016-12-6
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DGHockeytown
lvl.2

United States
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This is DEFINITELY not the kind of Topic a company wants 5000 posts on!!!!                                                                                      ^^^^^^

I hope to see my product soon!!!

Darin
2016-12-6
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bigboy101
lvl.2
Canada
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bigboy101 Posted at 2016-11-27 01:57
#newentry
Order date (UTC): 2016-10-08 05:59:06
Ship to Country: Canada

Shipped 2016-12-1
Received 2016-12-5
DHL
2016-12-6
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Macstrax
lvl.2

United States
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.... it shipped... so they say.
Ordered 2016-10-8 15:08 Mavic Pro only
shipped 2016-12-5
2016-12-6
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TTxTTjohn123
lvl.1

Malaysia
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i can tell it is totally unfair, Asia dji especially at south east asia no a single drone shipped, i have checked billions times for distributors and most of them said it will only arrived at January no matter how earlier you have preordered in september or after november you make preorder, it will arrived at Mid of January or even worse
2016-12-6
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Mayoo
Second Officer
Flight distance : 299708 ft
Canada
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TTxTTjohn123 Posted at 2016-12-6 17:17
i can tell it is totally unfair, Asia dji especially at south east asia no a single drone shipped, i have checked billions times for distributors and most of them said it will only arrived at January no matter how earlier you have preordered in september or after november you make preorder, it will arrived at Mid of January or even worse

I dont think so...  Search this thread and check the google sheet. many orders from dji store already sent to Singapore, Malaysia, Dubai etc etc
2016-12-6
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Camékaz
lvl.1

Luxembourg
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My order details - hope it gets faster
IMG_0917.PNG
2016-12-6
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tigerdim
lvl.3
Flight distance : 75614 ft
Hong Kong
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Mayoo Posted at 2016-12-7 06:19
I dont think so...  Search this thread and check the google sheet. many orders from dji store already sent to Singapore, Malaysia, Dubai etc etc

You won't see an Asia shipment after October 4th in the spreadsheet
2016-12-6
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tigerdim
lvl.3
Flight distance : 75614 ft
Hong Kong
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vivian Posted at 2016-12-6 23:26
Is it in ready stock at your shenzhen and hongkong flag ship stores ???

Far from it. HK store pickups are currently for orders before October 5th.
2016-12-6
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fans566d2897
lvl.1

United States
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What gets me is there seems to be no pattern to whos order gets filled and who has to wait.  Very frustrating!
2016-12-6
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