Hey, I just have a question regarding the shipping dates of products. i bought the dji osmo mobile with the base From the dji store JUST BECAUSE IT said 0 TO 1 shipping days , why would they lie , that is my question .
my payment was confirmed the second i payed, shipment is pending , the 1 day delivery date has already passed, no tracking number issued , no information whatsoever to know or see the process clearly. IS THERE A WAY TO CANCEL AND GET A REFUND?
The only reason i ordered from DJI website and not other websites is because of the shipping info they had written for the dji osmo mobile.

Thanks!

Hi vicken.joulfaya, would you mind leave us your order number? we'll help you check it.