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What is the warranty period for PV2+?
553 3 2016-10-22
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jonathan
lvl.3

United States
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I cannot find this in any of the literature that came with my bird, nor can I find specific warranty info on this website. I seem to remember a list of 6 month and 1 yr coverages, but saw another post that said DJI told them their PV2+ (EDIT: it was the ranger extender though--but I never saw 2 years on anything, so I'd like to see the document) had a 2 year warranty, in which case I'd still be covered for repair for the mess that's happening post firmware update screwing up wifi module . . .or whatever is going on.

2016-10-22
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DJI Natalia
Super Moderator
Flight distance : 318 ft

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Hi Jonathan, you could check the info on our website: http://www.dji.com/service/policyFor the issue you experieced, please feel free to contact our tech support at support.us@dji.com to send it in for further evaluation then get it repaired by our engineers.
Warranty for P2.png
2016-10-22
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jonathan
lvl.3

United States
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DJI Natalia Posted at 2016-10-23 10:21
Hi Jonathan, you could check the info on our website: http://www.dji.com/service/policyFor the issue ...

Thanks DJI Natalia. I'm in contact with a support team member already.

Figured I'd try here as I don't know if he is working over the weekend.

Jon
2016-10-22
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DJI Natalia
Super Moderator
Flight distance : 318 ft

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jonathan@gatehe Posted at 2016-10-23 10:30
Thanks DJI Natalia. I'm in contact with a support team member already.

Figured I'd try here as I ...

It's fine, Jon, our support will reply you once they are back to office after weekend.
While you could contact us here or through online service for help in time if needed.
2016-10-23
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