Remote and aircraft version says N/A
3531 11 2016-10-23
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185EZ
lvl.2
Flight distance : 396470 ft
United States
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I searched but nothing came up.
I have 2 P3As and they both say same thing in the "About" section.
I have the latest firmware on one and the other needs updating
App version says 2.5.1
Remote version says N/A
Aircraft version says N/A
How do I tell what version I have?
2016-10-23
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wmcvey
lvl.4
Flight distance : 904364 ft
United States
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No you have both the RC and AC powered up ? Might be a silly question, but you didn't say in your post.
2016-10-23
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185EZ
lvl.2
Flight distance : 396470 ft
United States
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I have both RC and AC powered up
Just did an update on a new battery and says everything up to date but still nothing in the version  for RC or AC
I know it used to show the versions so I'm wondering if it's some kind of setting I may have changed
2016-10-23
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DJI-Jamie
DJI team
Flight distance : 112405 ft
United States
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185EZ Posted at 2016-10-24 05:23
I have both RC and AC powered up
Just did an update on a new battery and says everything up to date  ...

Just to be sure, is 2.5.1 your actual Go app version or do you have the latest Go app? Can you verify what firmware you were updating to? What mobile device do you have?
2016-10-23
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185EZ
lvl.2
Flight distance : 396470 ft
United States
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DJI-Jamie Posted at 2016-10-23 22:29
Just to be sure, is 2.5.1 your actual Go app version or do you have the latest Go app? Can you ver ...

Yes, go app is 2.5.1.
I updated to firmware 1.9.60
It happens on both my RCA tablet and LG phone
2016-10-24
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Phantom3ProPilo
lvl.4
Flight distance : 612825 ft
Croatia
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I also had N/A in About for both the Remote Controller and the Aircraft until I updated the firmware
2016-10-24
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DJI-Jamie
DJI team
Flight distance : 112405 ft
United States
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185EZ Posted at 2016-10-24 20:18
Yes, go app is 2.5.1.
I updated to firmware 1.9.60
It happens on both my RCA tablet and LG phone

Since you're using an older version of the Go app, the app may not be able to display current firmware versions correctly. Try updating to version 3.0 and let us know if the issue persists.
2016-10-24
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RE8bepfKuuNO
lvl.1
Flight distance : 65968 ft
United States
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I have the most current version (3.0) and mine also shows "Remote version N/A, Aircraft version N/A"
2016-10-24
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wmcvey
lvl.4
Flight distance : 904364 ft
United States
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RE8bepfKuuNO Posted at 2016-10-24 17:55
I have the most current version (3.0) and mine also shows "Remote version N/A, Aircraft version N/A"

This version is buggy. Look what else I found from a DJI rep posting, talking about a different issue.


"this is a known issue for Android and our engineers are working on it, will fixed in next version.
If you need to use intelligent mode with Phantom 3 standard, you could use an ISO device instead.
Thanks for your understanding."
2016-10-24
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185EZ
lvl.2
Flight distance : 396470 ft
United States
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I updated the go app
no change
Funny because it worked before I did any updates
I don't think it's on my end
2016-10-24
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185EZ
lvl.2
Flight distance : 396470 ft
United States
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I also have a P3 standard and it's the same issue
2016-10-26
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tonyPek
lvl.1

Hungary
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The same situation for P3A, but not hopeless.  Today I tested my P3a with various android appliances along with DJI Go app: 3.0.1
Here are my tests:
Samsung S3, android 4.3: N/A
Samsung Note 3 neo android 5.1: N/A
Lenovo Tab2 A10 android 5.1: N/A
FinallySamsung Note 4 , android 6, versions of RC and drone are visible: RC 1.8.0 , Version: 1.9.60

As far as I can see this problem, "About" function is quite Android version dependent.
With Samsung Note 4, even I managed to update the RC firmware from 1.6.0 to 1.8.0, as well.
Android is rather diverse system and dji seems not to care with aging android enough.
  

samsung note4 android 6

samsung note4 android 6
2016-11-4
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