Please select Into the mobile phone version | Continue to access the computer ver.
Main Controller and Gimbal Errors
1322 11 2016-10-23
Uploading and Loding Picture ...(0/1)
o(^-^)o
Ant2596
lvl.1
United States
Offline

I tried to install a firmware update for my new Zenmuse Z3 camera and the drone began giving me errors and beeping loudly.

The errors are as followed:
"Main Controller Connection to Centerboard Failed"
"Gimbal cannot receive Main Controller Data"
"Gimbal Roll Reached End Point"

The last time I used the drone, I had no issues and the gimbal and camera were both working correctly. I have attached a few pictures. Any thoughts on how to resolve this?

Thanks
2016-10-23
Use props
DJI Mindy
Administrator
Flight distance : 7 ft
  • >>>
Offline

Have you slightly crashed the aircraft before?
Could you please try to format the SD card and do the update again?
If failed to update, please send me the update log file.I'll help to check it.
You could find the update log file by following these steps:
1. Enable Viewing hidden files in your OS. Below are the websites where you can check how to show the hidden files in your PC.
For The Windows System:
http://windows.microsoft.com/en- ... den-files=windows-7
For The Mac System:
http://ianlunn.co.uk/articles/qu ... mac-os-x-mavericks/
2.Enter the root directory of the SD card, then find the hidden folder MISC and enter it. There is LOG folder in it.
3.The LOG txt file is under the LOG folder.
2016-10-23
Use props
Ant2596
lvl.1
United States
Offline

I have no crashed the aircraft before but will try formatting the card and updating again. Thanks
2016-10-23
Use props
DJI Mindy
Administrator
Flight distance : 7 ft
  • >>>
Offline

Ant2596 Posted at 2016-10-24 15:24
I have no crashed the aircraft before but will try formatting the card and updating again. Thanks

If the error persists,please keep us posted.
2016-10-23
Use props
Donnie
Second Officer
Flight distance : 3636782 ft
United States
Offline

Ok , here is a simple procedure that should help .

Calibrate the IMU then immediately afterwards do the Gimbal Full Calibration as well, then before flying do a compass update .  This should take care of the Errors.

donnie
2016-10-24
Use props
Ant2596
lvl.1
United States
Offline

Where do I calibrate the IMU? Under aircraft status it says  IMU....Normal, but no options to calibrate it.
2016-10-24
Use props
Ant2596
lvl.1
United States
Offline

I Found it, going to try to reformat SD card, redo firmware upgrade, and do recalibrations.
2016-10-24
Use props
DJI-Jamie
DJI team
Flight distance : 112405 ft
United States
Offline

Ant2596 Posted at 2016-10-24 15:24
I have no crashed the aircraft before but will try formatting the card and updating again. Thanks

Please try Donnie's advice and let us know if the issue persists. If the issue persists, could you please provide the LOG file information as Mindy suggested in post #2?
2016-10-24
Use props
Ant2596
lvl.1
United States
Offline

I fixed the issues, thank you everyone for their help.
2016-10-24
Use props
DJI-Jamie
DJI team
Flight distance : 112405 ft
United States
Offline

Ant2596 Posted at 2016-10-25 02:57
I fixed the issues, thank you everyone for their help.

Great to hear you're up and running. Thanks for the update!
2016-10-24
Use props
sharif0
lvl.2
Flight distance : 621312 ft
  • >>>
United States
Offline

Curious but where did you go to recalibrate the IMU? I can't locate it in the DJI Go Ap.
2016-10-24
Use props
Donnie
Second Officer
Flight distance : 3636782 ft
United States
Offline

sharif0 Posted at 2016-10-24 16:54
Curious but where did you go to recalibrate the IMU? I can't locate it in the DJI Go Ap.

On the go app start at the  (  top right corner of main screen go app )  General settings  - top tab -main control settings-  scroll down to advanced settings - scroll down to sensors - scroll down to the bottom where it  says "IMU Calibration "

The  camera gimbals auto calibration is  under the tab Gimbal Settings

donnie

2016-10-25
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules